Transform HR Service Delivery With Generative AI
Rezolve.ai's HR Service Desk improves employee engagement & productivity by providing quick and easy access to HR support, while automation and self-service enhance HR team efficiency.
Service Your Employees Like Never Before
Smart AI-powered virtual assistant within Microsoft Teams.
Automate answering common FAQ questions, creating HR cases and workflows.
Seamless onboarding to help new hires become effective quickly.
Automate user provisioning, assign trainings, provide an AI knowledge buddy to answer all questions of new hires.
Keep an eye on the pulse of the organization using employee surveys in Microsoft Teams. Improve engagement with built-in notifications.
Access multiple elements like test, surveys and quizzes to engage your employees.
Transform All HR Support Processes with High-Powered Generative AI Chatbot
Book MeetingA ticketing system purpose built for HR teams. Easy ticket creation, intelligent routing to right HR team & powerful dashboard to track and manage work.
Schedule MeetingWith more automations and integrations than any other HR service desk, Rezolve.ai can deliver instant help to employees and save your time for crucial tasks.
Book MeetingWhen needed your employees can use live-chat to get connected to HR experts instantly.
Getting help has never been easier.
Transform All HR Support Processes with High-Powered Generative AI Chatbot
Book MeetingTrusted By Top Brands
Most Feature Rich HR Service Desk
Frequently Asked Questions
Rezolve.ai uses automation and AI to reduce the cost per transaction for repetitive tasks by up to 85%, handling generic HR policy and transactional questions.
Rezolve.ai enables employees to use any HR technology via MS Teams, thanks to over 150+ integrations, responding to emails and orchestrating workflows.
Rezolve.ai lets AI handle transactional activities, allowing HR to shift focus to higher value functions and issues, reducing enterprise risk.
Rezolve.ai offers Surveys, Notifications over MS Teams, Change management/learning videos, providing a truly modern and premium employee experience.
Yes, Rezolve.ai's generative AI capability answers generic HR policy and transactional questions, reducing the burden on HR specialists.
The main pain points include lack of self-service, high learning curve for support agents, knowledge limited to articles, rigid/non-customizable workflows, lack of automation, limitations with integrations, high costs, outdated user interfaces, data security and privacy concerns, and lack of transparency for compliance audits.
Without self-service, everything comes as tickets, leading to more human resources needed. Rezolve.ai offers a self-service bot that auto-resolves concerns, deflecting up to 60% of tickets that traditional service desks would have raised.
Support agents face a high learning curve due to complex workflows and sub-optimal user experience. Rezolve.ai offers intuitive, agent-friendly workflows and AI-based features like Agent Assist to boost productivity.
Knowledge is confined to articles and posts. Rezolve.ai consumes knowledge from various sources, including insights from resolved tickets, to answer queries more effectively using generative AI capabilities.
Rezolve.ai allows users to create and customize their workflows using Bot Studio and offers complete customization for ticket workflows through service catalog.
Traditional Service Desks are manned by human agents and use a ticket-based system for resolving issues. They offer personalized support with a human touch but may face challenges with scalability, potential human errors, slow response times and lack of agility in business operations.
Generative AI Service Desks leverage AI to handle tasks, offering automation, data-driven insights and real-time resolutions. They differ from Traditional Service Desks by providing faster responses, scalability, customization and handling routine tasks without human intervention.
Generative AI enhances efficiency by automating routine and repetitive tasks, reducing manual labor, offering faster resolutions and providing smart answers to users in real-time.
While Traditional Service Desks offer personalized support through human agents, Generative AI Service Desks can be designed to understand user queries and provide personalized responses, although they may lack the same level of human touch.
Generative AI complements human agents by handling routine tasks, allowing them to focus on complex and strategic issues. This improves job satisfaction and enables higher value support.
Setting up Rezolve.ai is a straightforward process, whether you're using MS Teams or a web interface. Just like installing a new app on your phone, find it in the Teams app store, click install and follow the simple instructions. This quick setup allows you to start reaping the benefits of this powerful tool immediately.
The implementation of Rezolve.ai is designed to be user-friendly. The process includes tailoring the system to your specific needs, integrating it with existing IT infrastructure and training your team on how to use it. The friendly team at Rezolve.ai guides you through each step, ensuring a smooth transition.
The implementation timeline can vary depending on your organization's unique needs. Unlike time-consuming software updates, most organizations can expect to have Rezolve.ai up and running within a few weeks, allowing for a quick transition to improved efficiency.
Absolutely! Rezolve.ai is built to ensure smooth transitions. Think of it as moving your music library from one streaming service to another. The team at Rezolve.ai will assist you in transferring your data from your old service desk, making sure that no essential information is lost.
Rezolve.ai offers a variety of implementation plans to match different needs and budgets. It's like choosing a mobile phone plan; you can select the one that best fits your organization's requirements. These plans provide the flexibility to align with various business sizes and goals.