Rezolve.Ai'S Smart Hr Predictions And Trends For 2022
The year 2021 helped businesses worldwide take a step towards recovery after the paralyzing spell of COVID-19. Organizations operating in all major industries have started bringing their processes back on track, along with the lessons the pandemic taught. HR management had taken a significant hit during the crisis as there was no physical interaction between employees and HR managers. Fully virtual undertakings often made it difficult for the HR departments to keep track of employees' progress and reach out to them effectively. However, the last two years have helped businesses bring about several significant changes in their HR management processes. HR managers have started adapting to the "new normal" with the help of advanced tools, HR trends and services.
As always, technology came to the rescue, and organizations started implementing modern HR help desks to streamline their HR processes. These platforms have helped organizations cater to remote employees and provide them with automated and personalized HR support. Apart from the automated help desks, HR management has gone through several changes over time, and new trends are likely to emerge in the years to come.
Based on its market acumen and understanding of HR management, Rezolve.ai has come up with some critical HR predictions and trends that will likely shape the world of HR management in 2022.
- Integration Of Help Desks With Collaborative Platforms
Collaborative platforms served as the only ray of hope for the organizations struggling during the pandemic crisis. Platforms like Zoom, Microsoft Teams, Slack, and others helped professionals across the world communicate and collaborate with their peers virtually. Online collaborative platforms helped businesses build virtual workspaces and streamline their processes on centralized platforms.
Rezolve.ai follows this trend by integrating with Microsoft Teams, a process known as "Teamsification" by the company. Teamsification helps Rezolve.ai users integrate their HR help desks with Microsoft Teams. This allows them to seek HR support and automate several processes on the same platform they use for work daily. This also allows HR managers to reach out to every employee working in an organization and keep track of their processes without switching to a different platform.
- Automated Onboarding Of Remote Employees
The COVID-19 crisis posed a significant threat to the conventional onboarding processes. As the HR managers could no longer physically interact with the new employees, it became difficult to provide them with the required resources and make them comfortable in a new work environment.
Modern HR help desks allow HR managers to automate the onboarding processes for remote employees. They allow them to send personalized emails to the new employees and all the resources required to start their new journeys. Based on user persona, managers can provide the new employees with the contact details of their peers, a welcome letter, login credentials, and other essential details through personalized emails.
- The Prevalence Of Conversational AI
Conversational AI helps organizations provide seamless HR support to their employees with the help of AI chatbots. These chatbots automate the primary support provided to the employees by reducing excessive dependence on support agents. Modern HR help desks implement this technology to automate HR management processes.
AI chatbots understand the context of the issues raised by your employees as they interact with them and scan your knowledge base for solutions. Within seconds, your employees can obtain personalized solutions to their issues without them having to wait for too long.
- Understanding The Needs Of Gen-Z
The influence of Gen-Z can be felt in all major industries, and their dominance is only going to increase in the years to come. This makes it essential for HR managers to understand their needs and cater to them in the best way possible. You can no longer go ahead with the traditional HR practices while dealing with the younger employees. Their needs, preferences, and aspirations are fairly different from the older employees working in an organization. It is important to understand that Gen-Z employees have been brought up in an age of digitization and are highly dependent on technology in practically everything they do. Understanding their mannerisms, habits, and approach to work would help HR professionals tailor their processes according to their requirements.
For example, Gen-Z employees prefer working with flexible schedules and maintaining a healthy work-life balance. You cannot expect them to work overtime in offices to complete targets at the end of the month. Moreover, the younger generation of employees gives importance to regular and honest feedback. Based on these requirements, HR managers are altering their processes and adopting new measures to work with the Gen-Z employees.
Read More: Top benefits of putting mental health first at your workplace
- Customer Mentality At Workplace
The "one size fits all" approach is no longer relevant today. The new generation of employees brings customer mentality to the organization they work in. This requires the management to cater to the individual needs of the employees just like they deal with the customers.
Here, personalization is at the core of all HR practices. Employees today are willing to obtain personalized support, schedules, benefits, and role content from management. This requires HR managers to consider the needs and preferences of every employee and conduct their processes accordingly.
- Focus On Increasing Employee Engagement
The COVID-19 crisis made organizations understand the importance of employee engagement. To head towards growth after recovery, companies need to keep their employees engaged by implementing effective strategies. One of the most prevalent ways of keeping employees engaged is strengthening an organization's corporate social responsibility (CSR) strategies. This allows more employees to come forward and speak up for the causes they believe in. It also makes the employees feel empowered as they realize that their role is not limited to performing their daily tasks.
Another effective way of increasing employee engagement is that of involving employees while making important business decisions. When you take the opinions of your employees before drafting essential strategies and charting out campaigns, it makes them feel more valuable. This provides them with a morale boost and a genuine drive to give their best while working in your organization.
Read More: What Are The Best Ways To Increase Employee Engagement With IT Service Desks?
- Increasing Prevalence Of The Gig Economy
Over time, the prevalence of the gig economy has increased significantly. Employees are willing to work on a contractual and on-call basis as opposed to working full-time in organizations. Gone are the days of traditional employment as the new batch of employees are looking for higher flexibility at work.
HR managers need to devise new and effective ways to keep the employees engaged and agile to cope with this shift. As the gig economy does not attach employees to the organizations they work for, it becomes challenging for the management to develop HR practices to keep them motivated. Organizations need to tackle this challenge and equip themselves with the right resources to cater to the employees in a gig economy.
- Focus On Mental Wellbeing
Due to the pandemic's tremendous impact across the world, professionals have gone through rough patches over the last two years. As deserving employees lost their jobs and people found themselves working without a stable income for several months, employees' mental health across the board took a major hit.
This has made organizations focus more on the mental wellbeing of their employees and provide them with a conducive work environment. HR managers shoulder the responsibility of ensuring that all the issues faced by employees are resolved in the best way possible. Right from seamless harassment reporting to hassle-free counselling, the HR processes are likely to pay more attention to the employees' mental health.
- Focus On Boosting Employee Retention
In the post-pandemic world, organizations are willing to retain more employees to nourish their company culture and avoid recruiting new employees from scratch. This has resulted in companies providing their employees with several benefits to keep them engaged and productive.
This trend requires HR managers to come up with benefits packages that best suit their employees. As opposed to the conventional benefits, employees today seek more substantive benefits like paid leaves, parental leaves, healthcare benefits, and other relevant perks. These benefits are likely to help HR managers retain valuable talent within organizations by leveraging employee engagement.
- Undertaking Data-driven HR Processes
Increased digitization of business processes has led to HR managers relying on data-driven insights to provide HR support to employees. Organizations are implementing modern tools and platforms to collect and assess data regarding the HR support provided to employees. This data helps managers in making important decisions regarding HR policies and technologies to implement within the organization.
The Final Word
These were some of the most important HR trends and predictions made by Rezolve.ai for 2022. If you follow these trends and stay in tune with the technological advancements being made in your industry, you can keep your employees thoroughly engaged and productive.
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