Transform Gov IT Service with GenAI and Live Chat

Combine GenAI and live chat to create a dynamic and responsive IT service framework that improves public sector interactions.

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A Leap Forward in Public Service

GenAI SideKick Citizen Support

Intelligent Learning and Response : Our GenAI SideKick expertly reads, learns and responds to citizen inquiries based on the latest online content, ensuring up-to-date information delivery.
Context-Aware Assistance : By understanding each user's context, it provides relevant support and facilitates ticket creation as needed.
Rapid, Comprehensive Support : Integrating 'human in the loop' and advanced API technology, our solution offers swift and thorough support, greatly enhancing citizen satisfaction.
Requests & Approvals : Requests & Approvals: Setup any custom requests and approvals workflow as per your service catalogue. Speed up these processes right within MS Teams or legacy environment.

GenAI SideKick Employee Support

Integrated ITSM and HR Services via MS Teams : Simplifies internal operations with comprehensive incident, problem, change management and service catalog features.
User-Friendly Virtual Assistant Interface : Ensures seamless access and management of information for employees, enhancing efficiency and user experience.
Immediate Information Access : Unlock instant access to comprehensive information through intuitive, conversation-based interfaces.
Experience-Centric Conversational AI : Enable process orchestration, knowledge bases, intelligent assistance, automated workflows and ticketing with the only GenAI service desk tool you will ever need!

Trusted & Robust Technology

Proven Expertise with Government Agencies : Rezolve.ai boasts a five-year history of successful collaborations with State and Local Government agencies.
Efficient and Low-Maintenance GenAI Solution : Our robust GenAI system operates with minimal maintenance, consistently delivering high performance.
Exclusive Sandbox Experience : State and local government agencies are invited to explore our solutions through a free sandbox experience, available until March 31st, 2024.
Highly Flexible & Scalable : Rezolve.ai is the most mature GenAI service management solution that can be customized for your organization to become a knowledge-specialist in your operations, processes, and workflows.
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Descubre Por Qué Nuestros Clientes Nos Prefieren

"Es [Rezolve.ai] muy fácil de usar. Ahora los empleados pueden levantar un ticket, consultar el estatus de su ticket y hacer preguntas. La dirección también está muy contenta con las aprobaciones dentro de MS Teams."

Tan Nguyen

Líder, Digital Workplace
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"Rezolve.ai realmente ha demostrado su conocimiento en esta industria por la forma en que han resuelto las incógnitas durante la implementación."

Lane Terry

Supervisor de DevOps, F12.net
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"Una de las cosas que nos llevó a Rezolve.ai fue la integración perfecta con MS Teams. Dejamos atrás el formato anterior. Ahora nuestros usuarios pueden abrir tickets con un solo clic."

Equipo Directivo

The Minnesota Timberwolves
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Justin Butler

"El equipo de Rezolve es muy receptivo y minucioso al recopilar requerimientos y recorrer los journeys del usuario para asegurar que la solución que entregan sea exactamente lo que necesitamos."

Teri Carlson

Directora, Operaciones de Soporte al Cliente
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Seguridad y Privacidad de Nivel Empresarial

Construida desde cero para cumplir con los más altos estándares globales.

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SOC 2 Type II
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GDPR
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HIPAA
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ISO 27001
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