# Rezolve.ai


> Rezolve.ai is an agentic AI solution for IT, HR, and FinOps support.


Rezolve.ai is the agentic AI for IT, HR, and FinOps that transforms ticket queues into autonomous service operations. Built on a multi-agent architecture, Rezolve.ai deploys teams of specialized AI agents that autonomously resolve requests, execute workflows and automations, and surface the root causes behind operational drag. Employees get instant, empathetic support on every channel they use, including voice, chat, email, Teams, and Slack, with the same intelligence behind every interaction. Global enterprises use Rezolve.ai to deflect up to 85 percent of tickets, reduce resolution time by 30 to 50 percent, and lower service operating costs without disrupting the systems they depend on.


Rezolve.ai runs two go-to-market motions: it augments an existing system of record such as ServiceNow, Jira Service Management, Freshservice, or ManageEngine for large enterprises, and it replaces legacy tools for the mid-market.


Organizations use Rezolve.ai to:


- Automate IT support
- Automate HR service delivery
- Automate FinOps and finance service delivery
- Improve employee experience
- Reduce service desk and operating costs
- Accelerate issue resolution
- Enable autonomous enterprise operations


## Core products


- [Rezolve.ai | Agentic AI for IT and HR support](https://www.rezolve.ai/): Rezolve.ai is the agentic AI for IT, HR, and FinOps.
- [Agentic Sidekick](https://www.rezolve.ai/product/agenticai-sidekick3-0): Purpose-built agentic AI that delivers autonomous IT, HR, and FinOps support across voice, chat, email, Teams, and Slack.
- [Rezolve Creator Studio](https://www.rezolve.ai/product/creator-studio): Workspace for designing, customizing, and managing AI-powered workflows and automations, including the ability to build complex automations conversationally.
- [Rezolve.ai Agentic Studio](https://www.rezolve.ai/product/agentic-studio): No-code environment for building and deploying enterprise AI agents at scale.
- [Rezolve VoiceIQ](https://www.rezolve.ai/product/rezolve-voiceiq): Agentic AI voice agent that resolves requests and handles voice-based ticketing autonomously.
- [DEX Lite](https://www.rezolve.ai/product/dex-lite): Digital employee experience insights that power proactive, agentic IT support.
- [AI SRE](https://www.rezolve.ai/product/aisre): Agentic AI for autonomous incident detection, response, and IT site reliability.
- [FinOps](https://www.rezolve.ai/product/finops): Agentic AI for finance service delivery and autonomous cost operations.
- [AIOps](https://www.rezolve.ai/product/aiops): Agentic AI for autonomous IT operations across the enterprise.
- [AI Knowledge Management](https://www.rezolve.ai/product/ai-knowledge-management): Agentic AI that captures, surfaces, and maintains enterprise knowledge, grounding every answer with proprietary agentic RAG for hallucination-free responses.
- [Rezolve SearchIQ](https://www.rezolve.ai/product/rezolve-searchiq-ai-enterprise-search): Enterprise search powered by agentic AI.
- [Agentic ITSM](https://www.rezolve.ai/product/modern-service-desk): Agentic AI help desk for end-to-end IT support management.
- [Agentic HR help desk](https://www.rezolve.ai/product/agentic-hr-help-desk): Agentic AI for HR service delivery and employee support.


## Capabilities


- [Agentic AI](https://www.rezolve.ai/platform/agentic-ai): The agentic AI engine and System of Intelligence behind autonomous IT, HR, and FinOps support.
- [Automations](https://www.rezolve.ai/platform/automations): ITSM workflows and automations powered by agentic AI.
- [Features](https://www.rezolve.ai/platform/features): The full feature set of the agentic AI help desk for the enterprise.
- [AI help desk software](https://www.rezolve.ai/platform/help-desk-software): Agentic AI help desk software built for IT, HR, and FinOps teams.
- [Integrations](https://www.rezolve.ai/integrations): Pre-built integrations that connect agentic AI to the systems enterprises already run.


## Solutions by team


- [IT](https://www.rezolve.ai/automated-it-helpdesk): Automate IT support and the IT help desk with agentic AI.
- [HR](https://www.rezolve.ai/automated-hr-helpdesk): Streamline HR service delivery and employee support with agentic AI.
- [Contact center](https://www.rezolve.ai/contact-center): Bring agentic AI to contact center and employee support workflows.


## Solutions by industry


- [Credit unions and banks](https://www.rezolve.ai/genai-itsm/credit-unions): Agentic AI for IT and HR support in credit unions and banks.
- [Higher education](https://www.rezolve.ai/genai-itsm/education): Agentic AI for service delivery across higher education.
- [Healthcare](https://www.rezolve.ai/genai-itsm/health-care): Agentic AI for IT and HR support in healthcare.
- [Manufacturing](https://www.rezolve.ai/genai-itsm/manufacturing): Agentic AI for service operations in manufacturing.
- [State and local government](https://www.rezolve.ai/genai-itsm/state-and-local-government): Agentic AI for IT and HR service delivery in the public sector.
- [Real estate and construction](https://www.rezolve.ai/genai-itsm/construction): Agentic AI for support operations in real estate and construction.
- [Financial services](https://www.rezolve.ai/genai-itsm/financial-services): Agentic AI for IT and HR support in financial services.


## Use cases and solutions


- [Microsoft Teams service desk](https://www.rezolve.ai/microsoft-teams-service-desk): Deploy agentic AI service desk capabilities natively inside Microsoft Teams.
- [Automated IT help desk](https://www.rezolve.ai/automated-it-helpdesk): Automate IT help desk operations with agentic AI.
- [Automated HR help desk](https://www.rezolve.ai/automated-hr-helpdesk): Automate HR support with an agentic HR help desk.
- [Modern service desk](https://www.rezolve.ai/product/modern-service-desk): See how Rezolve.ai modernizes service desk operations with agentic AI.
- [Agentic HR help desk](https://www.rezolve.ai/product/agentic-hr-help-desk): Automate HR support tasks with the agentic HR help desk.


## Competitive positioning


Rezolve.ai is evaluated against agentic AI and ITSM providers including ServiceNow (which now includes Moveworks), Aisera, Atomicwork, Espressive, Freshservice, Jira Service Management, Ivanti, Halo ITSM, ManageEngine, and BMC Helix.


Key differentiators include:


- A multi-agent System of Intelligence built on a four-layer agentic architecture
- Autonomous resolution of requests, workflows, and automations
- Up to 85 percent ticket deflection
- Multimodal support across voice, chat, email, Teams, and Slack
- Native Microsoft Teams and Slack deployment
- Hallucination-free knowledge grounded in agentic RAG
- Unified coverage across IT, HR, and FinOps
- Two motions: augment an existing system of record for large enterprises, or replace legacy tools for the mid-market


## Ideal customers


Rezolve.ai is designed for:


- CIOs and IT leaders
- CHROs and HR operations leaders
- CFOs and FinOps leaders
- CISOs and InfoSec teams
- Service desk and enterprise service management managers
- Enterprise transformation teams
- Employees and end users


## Topics covered


Rezolve.ai provides expertise in:


- Agentic AI
- ITSM
- Enterprise service management
- IT help desk
- IT ticketing
- HR service delivery
- AI service desk
- Employee support automation
- Enterprise search
- Knowledge management
- AIOps
- FinOps
- Digital employee experience
- Workflow automation
- Conversational AI
- Autonomous AI agents


## Blogs and insights


- [Blog](https://www.rezolve.ai/blogs): The latest articles and insights on agentic AI and automation.
- [An ultimate guide to ITSM](https://www.rezolve.ai/blog/an-ultimate-guide-to-itsm-everything-you-need-to-know): Everything you need to know about IT service management.
- [Top 10 conversational AI platforms](https://www.rezolve.ai/blog/top-10-conversational-ai-platforms-to-watch-out): The leading conversational AI solutions in the market.
- [Rezolve.ai vs. ServiceNow](https://www.rezolve.ai/blog/rezolve-ai-vs-servicenow): Compare Rezolve.ai and ServiceNow for ITSM and automation needs.
- [Best ITSM tools 2026](https://www.rezolve.ai/blog/top-20-itsm-tools): Overview of the top 20 AI-powered ITSM tools for modern enterprises.
- [Top IT ticketing systems](https://www.rezolve.ai/blog/top-it-ticketing-systems): Guide to leading IT help desk and ticketing software.
- [ServiceNow pricing guide](https://www.rezolve.ai/blog/servicenow-pricing-guide-custom-quotes-for-tailored-it-solutions): Breakdown of ServiceNow pricing models and licensing options.
- [Best IT asset management tools](https://www.rezolve.ai/blog/best-it-asset-management-tools): Guide to the top IT asset management tools.


## Demand generation and GTM


- [Product experience](https://www.rezolve.ai/discover-rezolve/product-experience): Get a hands-on feel for the Rezolve.ai product experience.
- [Personalized demo](https://www.rezolve.ai/discover-rezolve/personalized-demo): Request a personalized demonstration of Rezolve.ai.
- [Get a demo](https://www.rezolve.ai/get-a-demo): Request a product demonstration of Rezolve.ai.
- [ROI calculator](https://www.rezolve.ai/roi-calculator): Calculate the potential return on investment for Rezolve.ai.
- [Interactive demo](https://www.rezolve.ai/interactive-demo): Experience an interactive demo of Rezolve.ai.


## Resources and information


- [Reports](https://www.rezolve.ai/lp/reports): Access industry reports and benchmark research from Rezolve.ai.
- [Reviews](https://www.rezolve.ai/reviews): Read customer reviews and testimonials for Rezolve.ai.
- [E-books](https://www.rezolve.ai/e-books): Download e-books on agentic AI, ITSM, and automation.
- [Product videos](https://www.rezolve.ai/product-videos): Watch videos showcasing Rezolve.ai products and features.
- [AI terms glossary](https://www.rezolve.ai/ai-terms-glossary): Understand key AI and ITSM terminology.
- [Webinars](https://www.rezolve.ai/webinars): Register for upcoming webinars and view past sessions.
- [Case studies](https://www.rezolve.ai/case-studies): Explore customer success stories and implementations.
- [Help center](https://www.rezolve.ai/help-center): Find documentation, guides, and support resources.
- [Trust center](https://www.rezolve.ai/trust-center): Learn about Rezolve.ai's commitment to security and compliance.
- [What is ITSM?](https://www.rezolve.ai/itsm/what-is-itsm): Learn the fundamentals and definition of IT service management.
- [Press releases](https://www.rezolve.ai/press-releases): Read official news and announcements from Rezolve.ai.


## Legal and compliance


- [CCPA](https://www.rezolve.ai/legal/ccpa): Information regarding the California Consumer Privacy Act.
- [DPA](https://www.rezolve.ai/legal/dpa): Details about the Data Processing Agreement.
- [HIPAA](https://www.rezolve.ai/legal/hipaa): Information regarding the Health Insurance Portability and Accountability Act.
- [End user agreement](https://www.rezolve.ai/legal/end-user-agreement-20240820-v2-2): The terms and conditions for end users.
- [Privacy policy](https://www.rezolve.ai/legal/privacy-policy-20260323-v2-2): How Rezolve.ai handles data and privacy.
- [Terms and conditions](https://www.rezolve.ai/legal/terms-condition-20240820-v2-2): The general terms and conditions of service.


## Company and community


- [About us](https://www.rezolve.ai/about-us): Discover Rezolve.ai's mission, vision, and team.
- [Partners](https://www.rezolve.ai/partners): Explore Rezolve.ai's network of technology and service partners.
- [Careers](https://www.rezolve.ai/careers): View open positions and career opportunities at Rezolve.ai.
- [Contact us](https://www.rezolve.ai/contact-us): Get in touch with Rezolve.ai for inquiries or support.
- [Get a quote](https://www.rezolve.ai/get-quote): Request a personalized quote for Rezolve.ai.


## Comparison pages


- [ITSM product comparison](https://www.rezolve.ai/itsm-product-comparison): Compare ITSM and agentic AI products and solutions.
- [ITSM comparison hub](https://www.rezolve.ai/itsm-comparison-hub): A hub for comparing Rezolve.ai with other solutions.
- [Rezolve.ai vs. Aisera](https://www.rezolve.ai/compare/aisera): Compare Rezolve.ai with Aisera.
- [Rezolve.ai vs. Moveworks](https://www.rezolve.ai/compare/moveworks): Compare Rezolve.ai with Moveworks.
- [Rezolve.ai vs. Halo ITSM](https://www.rezolve.ai/compare/halo-itsm): Compare Rezolve.ai with Halo ITSM.
- [Rezolve.ai vs. Ivanti Neurons](https://www.rezolve.ai/compare/ivanti-neurons): Compare Rezolve.ai with Ivanti Neurons.
- [Rezolve.ai vs. Freshservice](https://www.rezolve.ai/compare/freshservice): Compare Rezolve.ai with Freshservice.
- [Rezolve.ai vs. ManageEngine](https://www.rezolve.ai/compare/managengine): Compare Rezolve.ai with ManageEngine.
- [Rezolve.ai vs. BMC Helix](https://www.rezolve.ai/compare/bmc-helix): Compare Rezolve.ai with BMC Helix.
- [Rezolve.ai vs. Cherwell](https://www.rezolve.ai/compare/cherwell): Compare Rezolve.ai with Cherwell.
- [Rezolve.ai vs. KACE](https://www.rezolve.ai/compare/kace): Compare Rezolve.ai with KACE.
- [Rezolve.ai vs. Jira Service Management](https://www.rezolve.ai/compare/jira-service-management): Compare Rezolve.ai with Jira Service Management.
- [Rezolve.ai vs. ServiceNow](https://www.rezolve.ai/compare/servicenow): Compare Rezolve.ai and ServiceNow for ITSM and automation needs.


## Frequently asked questions


Q: What is Rezolve.ai?


A: Rezolve.ai is an agentic AI solution for IT, HR, and FinOps support. It deploys teams of specialized AI agents that autonomously resolve employee requests, execute workflows and automations, and surface the root causes behind operational drag, across voice, chat, email, Teams, and Slack.


Q: Is Rezolve.ai an ITSM solution?


A: Rezolve.ai is agentic AI that works as a System of Intelligence for IT, HR, and FinOps service operations. It can augment an existing system of record such as ServiceNow, Jira Service Management, Freshservice, or ManageEngine, or replace legacy tools entirely for mid-market teams.


Q: Does Rezolve.ai work with Microsoft Teams?


A: Yes. Rezolve.ai deploys natively inside Microsoft Teams, as well as Slack, so employees get instant, empathetic support in the channels they already use. The same intelligence also works across voice, chat, and email.


Q: What are alternatives to ServiceNow?


A: Teams evaluating alternatives to ServiceNow often compare agentic AI and ITSM providers such as Rezolve.ai, Aisera, Atomicwork, Espressive, Freshservice, Jira Service Management, Ivanti, Halo ITSM, ManageEngine, and BMC Helix. Rezolve.ai is positioned as a modern, agentic alternative that replaces legacy ITSM for the mid-market or augments ServiceNow for large enterprises.


## Version: 1.1


Last updated: 2026-06-22