Rezolve Connect 2026

The Agentic AI Revolution: Transforming Enterprise Employee Support
A high-impact, 3-hour virtual summit designed exclusively for CIOs and I&O Leaders. Move beyond the hype and discover how autonomous AI agents are fundamentally rewriting the operating model for IT, HR, and Shared Services—driving efficiency where it matters most.
Monday, January 28th, 2026
12.00PM EST Onwards | Virtual Event
About the Event

Operationalize Agentic AI

This year’s theme, ‘The Agentic AI Revolution,’ focuses on real‑world strategies to deliver measurable improvements in productivity, experience, and efficiency.

Autonomous Agents

From chatbots to systems that understand, reason, and act.

Practical Frameworks

Learn how to deploy Agentic AI responsibly at scale.

Measurable ROI

Model business impact with an ROI workshop using DeskIQ.

What to Expect

Three Hours. Zero Fluff.

Live sessions, deep dives, awards, and a hands‑on ROI workshop — built for leaders who want outcomes.

Highlights

• Three hours of live sessions, insights, and customer success stories

• Deep dives into Rezolve.ai’s newest innovations including Rezolve VoiceIQ and Rezolve SearchIQ

• Analyst and futurist panel on AI’s role in enterprise service transformation

• Customer Excellence Awards celebrating real-world achievements

• Hands-on ROI workshop to measure and scale your AI advantage

Agenda

Connect 2026 Program

Duration
12:00 – 12:10PM (10mins)
Opening Remarks: The Agentic AI Revolution

Opening vision for autonomous employee support transforming IT, HR, and Shared Services.

Saurabh Kumar, CEO, Rezolve.ai
12:10 - 12:50PM (40mins)
Panel: AI + Human — How to enable the workplace of the future

AI leaders and CXOs share proven strategies,last-mile challenges, and practical insights for scaling AI across the enterprise.

Panelists:
Marco Casalaina,
VP Products, Core AI & AI Futurist, Microsoft
Sona Chawla,
Chief Growth and Innovation Officer, CDW
Moderator:
Manish Sharma
Co Founder & CRO, Rezolve.ai
12:50 - 01:20PM (30mins)
Enterprise AI Transformation - Vision & Journey

Discover how two global enterprises—Procter & Gamble and TotalEnergies Denmark—modernized employee support with AI-first strategies.

Panelists:
Melissa Hinson Feehan,
Director of IT, Procter & Gamble
Mette de Nully,
Head of HRIS, TotalEnergies Denmark
Veronica Venier,
Project Manager, TotalEnergies Denmark
Moderator:
Saurabh Kumar,
CEO, Rezolve.ai
01:20 - 01:40PM (20mins)
Purpose - Built Agentic AI: Elevate Employee Experience, Eliminate Tickets

How specialized Employee Support AI agents autonomously resolve up to 70% of tickets while delivering a stellar experience.

Chris Martin
Agentic AI and ITSM Sales Leader
Joshua O'Brien
Head of Applied AI, Rezolve.ai
01:40 - 01:55PM (15mins)
Voice AI in Action: Scale Phone Support Instantly—No New Hires Needed

Live: Password resets, ticket creation, and intelligent triage — see how voice AI can deliver 24*7 phone support at fraction of the cost.

Robert O'Brien,
AI and Automation Solutions Consultant, Rezolve.ai
Amaan Ali
Generative AI Engineer, Rezolve.ai
CONCURRENT BREAKOUT SESSIONS
Duration
01:55 – 02:20PM  (25mins)
Agentic AI for IT: Automating Everything from Access to Provisioning

Discover Agentic AI for everyday IT Automation + Measure Your Potential Savings with Rezolve DeskIQ so you can build your personalized business case.

Andrew Richardson,
AI Engineer, Rezolve.ai
Diana Ramirez
Director Customer Success, Rezolve.ai
02:20 – 02:45PM (25mins)
From Legacy ITSM to Modern AITSM—Work Smarter, Spend Less

Learn how AI-first ITSM with features like an AI native Service Catalog and Vision AI can turbo charge your support team's productivity.

Honey Arora
Director Product Management, Rezolve.ai
Avanish Kumar
Senior Customer Success Manager, Rezolve.ai
Duration
01:55 – 2:20PM (25mins)
The Future of Work: Reimagining the Workplace for Human-AI Collaboration

Learn about this important topic from one of world's leading expert on the subject who has published leading books on the topic.

Ravin Jesuthasan,
Faculty, The Fast Future Executive
02:20 – 02:45PM
(25mins)
Rezolve SearchIQ for HR: Instant Answers, Zero Friction

See how AI-powered enterprise search transforms HR operations—from policy discovery and benefits queries to onboarding and compliance. Learn how HR teams can eliminate repeat questions, boost employee self-service, and save 10–15 minutes per employee per day.

Josh Carrero
Solutions Architect, Rezolve.ai
Monique Di Liberto
Director of Client Services, Rezolve.ai
Duration
01:55 – 2:20PM (25mins)
Smarter Service, Bigger Margins: How MSPs Can Win with AI

Drive 15-20% margin gains with ConnectWise, Kaseya-integrated multi-agent AI architecture.

Matt Ruck
CEO of XOP.AI
Tracy Vo
Customer Success Manager, Rezolve.ai
2:20 – 2:45 PM
(25mins)
Talk, Tap, Done: Automating End User IT Support with Voice , Search and AI Agents

Deploy Rezolve VoiceIQ & Agentic SideKick 3.0 for omnichannel MSP support—24/7 without adding headcount.

Matt Ruck
CEO of XOP.AI
Tracy Vo
Customer Success Manager, Rezolve.ai
CLOSING SESSIONS
Duration
02:45 - 03:10PM (25mins)
Trust by Design: Building Enterprise-Grade AI Agents with Integrity

Secure MCP, explainability, observability—building trustworthy AI with enterprise guardrails.

Panelists:
Pramod Gosavi
Investor Blumberg Capital, Thoughleader in AI and Security
Sandeep Bhakhri
SVP and Chief Information and Technology Officer, EOG
Representative from OpenAI
Yet to be confirmed
Moderator:
Saurabh Kumar
CEO, Rezolve.ai
03:10 – 03:30PM (20mins)
Customer Awards & Partner Recognition

Celebrate customers achieving transformational results—real metrics, real success stories.

Monique Di Liberto
Director of Client Services, Rezolve.ai
Diana Ramirez
Customer Success Manager, Rezolve.ai
03:30 – 03:40PM (10mins)
Closing Keynote: The Road Ahead

Key takeaways, 2026 vision, and actionable next steps for your agentic AI journey.

Manish Sharma
Co-founder & CRO, Rezolve.ai
SK PANDA
Vice President Global Service Assurance
Saurabh Kumar
CEO, Rezolve.ai
Manish Sharma
CRO, Rezolve.ai
UDAYA BHASKAR REDDY
CTO AND HEAD OF ENGINEERING, Rezolve.ai
Diana M Image
DIANA M RAMIREZ
DIRECTOR - CUSTOMER SUCCESS, Rezolve.ai
Joshua O'Brien
Head of Generative AI, Rezolve.ai
Honey Arora
Director of Product Management, Rezolve.ai
Tracy Vo
Head of Client Solutions and Innovation, Rezolve.ai
Avanish Kumar
Customer Success Manager, Rezolve.ai
Kayla Cooper
Customer Success Manager, Rezolve.ai
Josh Carrero
Technical Support Analyst, Rezolve.ai
Chris Martin
Senior Sales Executive, Rezolve.ai
Akhilesh Joshi
Customer Success Associate Manager, Rezolve.ai

Join the Revolution

The future of enterprise service isn’t just automated, it’s Agentic.

Register here

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