Evaluating the Shift from Legacy ITSM: What IT Leaders Need to Know Before Making the Move

You saw the momentum at SupportWorld Live—now get the full strategy behind the Summer of ITSM Trade-In.
Live Webinar | June 25, 2025 | 1:00 – 1:30 PM EST
Thanks for engaging with us at SupportWorld Live 2025! You already know that the Summer of ITSM Trade-In ➶ is helping IT teams like yours retire outdated ITSM platforms. Now, let’s dive deeper. This 30-minute webinar is designed exclusively for leaders evaluating the how and when of that shift—especially those looking to modernize without causing disruption.

What You’ll Learn:

The real opportunity cost of staying with legacy platforms
What Agentic AI really means—and how it differs from GenAI
How modern automation changes the way support works
What to look for in next-gen ITSM (beyond basic ticketing)
How to build a compelling business case for executive buy-in
Book your spot now

You Should Attend If You Are:

An ITSM leader considering alternative/ complimentary solutions to ServiceNow, Freshservice, etc.
Already exploring the Summer Trade-In offer and need more clarity
A transformation or automation champion who wants practical steps
Interested in deploying an AI-powered service desk inside Teams or Slack

Our Speaker

Manish Sharma
Co-founder , Rezolve.ai
As a co-founder of Rezolve.ai, along with his previous experiences, Manish has created innovative solutions and provided thought leadership in the space of ITSM and Employee support.
What’s Next?
If the Vegas conversation sparked your interest—this is the next logical step. See how IT leaders are shifting to Agentic AI-powered platforms like Rezolve.ai and turning support into a strategic asset.
☀️ Reserve your spot and take one more step toward smarter ITSM.