Next-Gen AI for Government IT: State & Local Solutions

A Leap Forward in Public Service

GenAI SideKick Citizen Support

Intelligent Learning and Response : Our GenAI SideKick expertly reads, learns and responds to citizen inquiries based on the latest online content, ensuring up-to-date information delivery.

Context-Aware Assistance : By understanding each user's context, it provides relevant support and facilitates ticket creation as needed.

Rapid, Comprehensive Support : Integrating 'human in the loop' and advanced API technology, our solution offers swift and thorough support, greatly enhancing citizen satisfaction.

Requests & Approvals : Requests & Approvals: Setup any custom requests and approvals workflow as per your service catalogue. Speed up these processes right within MS Teams or legacy environment.

GenAI SideKick Employee Support

Integrated ITSM and HR Services via MS Teams : Simplifies internal operations with comprehensive incident, problem, change management and service catalog features.

User-Friendly Virtual Assistant Interface : Ensures seamless access and management of information for employees, enhancing efficiency and user experience.

Immediate Information Access : Unlock instant access to comprehensive information through intuitive, conversation-based interfaces.

Experience-Centric Conversational AI : Enable process orchestration, knowledge bases, intelligent assistance, automated workflows and ticketing with the only GenAI service desk tool you will ever need!

Trusted & Robust Technology

Proven Expertise with Government Agencies : Rezolve.ai boasts a five-year history of successful collaborations with State and Local Government agencies.

Efficient and Low-Maintenance GenAI Solution : Our robust GenAI system operates with minimal maintenance, consistently delivering high performance.

Exclusive Sandbox Experience : State and local government agencies are invited to explore our solutions through a free sandbox experience, available until March 31st, 2024.

Highly Flexible & Scalable : Rezolve.ai is the most mature GenAI service management solution that can be customized for your organization to become a knowledge-specialist in your operations, processes, and workflows.

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Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

Jason.C

"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."

Brian. L

"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."

Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."

Chris. T

"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."

Daniel. E

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."

G2 User

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

Brandon C

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.

Andrea. H

The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands