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GenAI Sidekick
to your support teams @
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Your GenAI Service Desk @ MS Teams
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AITSM: The Magic of GenAI-Powered ITSM

Rezolve.ai is “Not Another Copilot”. Our IT & HR support focused GenAI Sidekick and full-stack AITSM are fine-tuned to auto-deflect 25-35% of your tickets while augmenting IT technicians, HR associates and employees.
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Four Pillars of AITSM-Powered Future

Empower your Support Teams with a robust and intelligent knowledge repository that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they become the go-to heroes ready to tackle any challenge with the right information at their fingertips.

Enterprise Search: Knowledge at Your Fingertips
Empower Employees with Instant Answers
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Enable your employees to find the information they need instantly with our AI-powered knowledge base, streamlining their workflow.
No-Hallucination Multi-LLM with RAG
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Get accurate, up-to-date answers with Rezolve.ai's proprietary RAG algorithm, ensuring no hallucinations from our multi-LLM architecture.
Dynamic Knowledge Base
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Our knowledge base is always up-to-date, providing your employees with a sidekick that delivers accurate and relevant information at all times.
Continuous Learning and Improvement
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Adapt to your employees' evolving needs by learning from user interactions to refine and enhance your knowledge base continuously.
MS Teams & Slack integration: Collaboration Made Easy

Integration with Microsoft Teams makes collaboration seamless and simple. With a Sleek MS Teams Interface, your Support Heroes can communicate, resolve and conquer challenges together, fostering a communication powered culture.

Streamline Communication
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Access knowledge, manage tickets, and collaborate seamlessly within MS Teams & Slack.
Stay Updated in Real-Time
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Stay on top of everything without leaving your preferred platform.
Simplify Approvals and Feedback
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Gather feedback and expedite approvals directly within MS Teams or Slack.
'Human in the Loop': Real-Time Issue Resolution
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Resolve issues in real-time with integrated live chat support, ensuring a more efficient work process.

Don't Fall Behind. Get Started With Generative AI Employee Support Today!
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No-code automation: Automate Your Way to Efficiency

Arm your Support Teams with the magic of No-code Automation. Here, the mundane tasks vanish and a realm of streamlined operations awaits. It’s about empowering your heroes with more time to focus on what matters.

Simplify Workflows for Efficiency
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Eliminate bottlenecks and streamline processes with custom workflows.
Tackle Tasks with Seamless Integrations
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Connect to a range of applications with pre-built integrations.
Low Code Bot Studio for Custom Integrations
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Build, test, and deploy custom workflows and integrations in days, not months!
Automate Repetitive Desktop Tasks
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Free up time with desktop automation and focus on more strategic activities by handling repetitive tasks automatically.
Agent Empowerment: Empower Your IT Heroes

Unleash the full potential of AI-powered IT Service Management (AITSM). With The Power of AITSM, your Support Teams transcend to a realm where every challenge is just another chance to showcase their heroism.

Focus on What Matters
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Leverage intelligent automation to handle repetitive tasks, enabling agents to concentrate on strategic initiatives and activities that drive growth.
Elevate your support
Equip for Complex Problem-Solving
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Provide agents with advanced tools and real-time information, enhancing their ability to solve complex issues quickly and effectively.
Increased Productivity
Boost Collaboration
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Utilize integrated communication tools to facilitate seamless teamwork and collaboration among agents, regardless of their location.
Improved Job Satistification
Harness the Next Evolution in ITSM
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Equip your IT heroes with GenAI ITSM solutions, giving them the resources needed to lead in a rapidly evolving tech landscape.
Enchanced Problem Solving
Elevate your support
Increased Productivity
Improved Job Statisfication
Enchanced Problem Solving

Got questions? We've got answers! Click here to dive into our FAQ section.
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Interactive Demos

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Ready To Deliver Higher ROI

About Platform
65%
Auto-resolution
10 Seconds
First Time Resolution
57%
Reduction in MTTR
35%
Reduction in Cost Per Ticket

Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
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Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
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Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
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Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
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Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
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Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
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G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
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Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
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Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
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Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
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Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
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JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
‍
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Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
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