Slash Your IT and HR Tickets with Agentic AI & Modern AITSM

Slash Your IT and HR Tickets with Agentic AI & Modern AITSM

Eliminate up to 70% of your support tickets with cutting-edge conversational AITSM.

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Slash Your IT and HR Tickets with Agentic AI 3.0 & Modern AITSM

Automate smarter, resolve faster—eliminate up to 70% of tickets with cutting-edge AI and AITSM

Business Outcomes That Matter

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Maximize Efficiency, Minimize Costs

Automate repetitive IT & HR tasks to maximize efficiency and streamline operations. Rezolve.ai’s Agentic SideKick 3.0 reduces manual effort, enabling teams to focus on high-impact work - while cutting ticket resolution costs and automating 30%-70% of IT & HR requests over time.

Employee Statisfication
Seamless Enterprise Support

Ensure swift, SLA-compliant resolutions and lower ticket volumes with AI-driven automation. Rezolve.ai accelerates MTTR, improving productivity while delivering IT & HR support directly within Teams and Slack, reducing downtime and enhancing efficiency.

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Always-On Support, Happier Workplaces

Empower employees with instant, human-like assistance - anytime, anywhere. With intuitive self-service and 24/7 AI-driven support, teams feel heard, valued, and empowered to do their best work.

Most Advanced GenAI Specially Built for Employee Support

Agentic SideKick 3.0: The Future of Autonomous IT & HR Support

Rezolve.ai’s Agentic SideKick 3.0 is not just another chatbot—it's an autonomous AI-powered engine that proactively resolves IT and HR issues, significantly reducing ticket volumes. Agentic SideKick 3.0 empowers enterprises with instant, automated resolutions while seamlessly integrating into existing ITSM ecosystems through real-time learning, intelligent automation, and deep contextual awareness.

What Agentic SideKick 3.0 does for your IT and HR Support?
Proactive Troubleshooting – Fixes problems before they become tickets.
Seamless ITSM Integration – Works with ServiceNow & other legacy ticketing systems.
Hyper Contextual Awareness – Delivers empathetic and human-like conversational support.
Self-Learning Agentic AI – Continuously improves how it ‘thinks’ and ‘does things’.
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AITSM: Built for the AI Era
How Rezolve.ai’s AITSM transforms IT Support:

Rezolve.ai’s AITSM is a next-gen AI-powered IT Service Management platform, redefining IT & HR service delivery with automation and intelligent support. Coined by Gartner, AITSM represents the convergence of AI, automation, and ITSM, streamlining operations and reducing ticket volumes. Bundled with Agentic AI, Rezolve.ai’s AITSM transforms traditional service models, delivering instant, autonomous resolutions while seamlessly integrating into your IT & HR ecosystem.

AI-Powered Instant Support – Delivers automated IT & HR assistance with real-time resolutions.
Pre-Integrated Agentic AI Bot – Powers self-service, seamlessly managing service catalog, problem, and change requests.
Live Chat Support - Real-time assistance with customizable hours and intelligent escalation.
AI-Enhanced Knowledge Management – Automates responses and improves content accuracy using GenAI.
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Enhance IT & HR with GenAI-Powered Automation

Rezolve.ai delivers no-code, GenAI-native automation that transforms IT and HR operations. Unlike traditional automation solutions, our platform acts as a GenAI middleware, seamlessly integrating with your technology ecosystem to automate workflows, reduce manual effort, and drive measurable ROI.

What Does GenAI-Driven Automation Do for IT & HR?
No-Code GenAI-Native Automation – Build and deploy automation workflows effortlessly, without writing a single line of code.
Task & Process Automation – Streamline IT and HR tasks, eliminating inefficiencies and freeing up valuable time.
End-point Automation – Execute tasks remotely across desktops, servers, and devices for enhanced productivity.
GenAI-Powered Service Catalog - Automate and manage service requests with a system that understands and executes workflows in real time.

With Rezolve.ai’s Creator Studio, you can quickly build, test, and deploy automations - delivering efficiency, productivity, and significant cost savings for your organization.

Multi-Agent Agentic AI with Reasoning RAG

Rezolve.ai leverages multiple Agentic AI agents for IT and HR, working collaboratively to manage complex enterprise tasks and knowledge retrieval with unmatched accuracy and precision. Reasoning RAG not only delivers highly relevant answers but also explains its reasoning through built-in explainability, ensuring transparency and trust.

Capabilities of Multi-Agent Reasoning RAG Architecture
Specialized IT & HR AI Agents – Over 14 dedicated AI agents designed to handle tasks ranging from triage to human escalation seamlessly.
High-Accuracy Knowledge – Delivers hallucination-free, contextually relevant, and personalized responses tailored to enterprise needs.
Complex Workflow Orchestration - AI agents collaborate to automate and orchestrate intricate HR and IT workflows, ensuring efficiency.
Explainability with Reasoning – Every AI-driven action is thoughtful, transparent, and fully explainable, fostering trust and reliability.

Loved by Users, Recognized by the Industry

Rezolve.ai, with its novel GenAI architecture, conversational ticketing, and intelligent workflows, is disrupting the employee support automation industry.

G2 Reviews 2023
G2 Reviews 2024
Forrestor
Gartner

What Makes Rezolve.ai Different?

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Purpose-Built for IT & HR

Designed specifically to automate IT & HR service desks, ensuring deep domain expertise and seamless execution.

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Agentic RAG – Mature, 3rd-Gen AI with Reasoning

Powered by years of production-hardened AI, leveraging Reasoning Retrieval-Augmented Generation (RAG) for precise, context-aware responses.

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Outcome-Driven with Proven Success

Backed by real-world customer validation, success stories, and measurable improvements in service efficiency.

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Agentic Troubleshooting & Triage

Automates complex issue diagnosis, root cause analysis, and resolution—without manual intervention.

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Clear & Demonstrable ROI

Slash ticket volumes by up to 70%, reduce resolution times, and boost productivity—ensuring tangible cost savings and efficiency gains.

Pre-Integrated into your IT & HR Ecosystem

See Why Our Customers Love Us

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace
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Justin Butler

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation"

Lane Terry

DevOps Supervisor, F12.net
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Team Management

The Minnesota Timberwolves
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Justin Butler

"We rolled out this platform, Ask Ethics, with Rezolve.ai and it is already making waves across JLL. We are talking about a hundred thousand employees benefitting from this right now"

Teri Carlson

Director, Customer Support Operations
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The Rezolve.ai Chatbot has been a gamechanger for our state Agency IT Support team

"Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues."

Sean A.

Enterprise
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Exceptional AI Service Desk and  Great Customer Service

"I have had the pleasure of using Rezolve.ai for several months now and it has completely transformed our internal operations. The ticketing system is efficient and user friendly."

Myra M.

Mid-Market
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Prompt and Effective

"Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands."

Andrea H.

Mid-Market
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Experience the Future of
AI-Powered ITSM

See how Rezolve.ai can transform your IT support with autonomous resolution, proactive issue detection, and AI-driven automation.

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Product Experience Center

Explore our interactive Product Experience Center to see how our GenAI-driven automation transforms IT & HR operations in real time.

Product Videos
Product Videos

Watch in-depth demos and walkthroughs showcasing how our automation streamlines IT & HR workflows effortlessly.

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Calculate ROI

Discover the impact of GenAI automation — use our ROI calculator to see how much time and cost you can save.

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FAQs

Got questions? Find quick, clear answers to everything about our automation solutions in our FAQs section.

Experience the Future of AI-Powered ITSM

See how Rezolve.ai can transform your IT support with autonomous resolution, proactive issue detection, and AI-driven automation.

Auto Rezolve icon
Product Experience Center

Explore our interactive Product Experience Center to see how our GenAI-driven automation transforms IT & HR operations in real time.

Employee Statisfication
Product Videos

Watch in-depth demos and walkthroughs showcasing how our automation streamlines IT & HR workflows effortlessly.

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Calculate ROI

Discover the impact of GenAI automation — use our ROI calculator to see how much time and cost you can save.

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FAQs

Discover the impact of GenAI automation — use our ROI calculator to see how much time and cost you can save.

Designed with Utmost Privacy and Security in Mind

No customer data used – EVER
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We never tune or train models with customer data, ensuring it remains 100% private at all times.

Data loss prevention built in
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Instantly prevents all PII from being included in conversations.

Privacy and security audited & certified
Privacy and Security

We’re certified in SOC 2 Type 2 and HIPAA, and compliant with ISO 27001 and GDPR.

Resource Central

Get access to our latest blogs, eBooks, PR and case studies. Learn more about the value GenAI brings to the table for new age business operations.