Webinar
GenAI and the Service Desk: What does this mean for you?
Upcoming live
February 7, 2024
1 pm - 2 pm EST
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Agenda
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation.
* GenAI in Agile Enterprise Knowledge Management.
* Conversational Ticketing and Automation with GenAI.
* Agent productivity. - Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
Webinar Series
GenAI and the Service Desk: What does this mean for you?
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO, Rezolve.ai
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Agenda
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation.
* GenAI in Agile Enterprise Knowledge Management.
* Conversational Ticketing and Automation with GenAI.
* Agent productivity. - Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
Webinar Series
GenAI and the Service Desk: What does this mean for you?
Please fill out the form to watch webinar
Agenda
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation.
* GenAI in Agile Enterprise Knowledge Management.
* Conversational Ticketing and Automation with GenAI.
* Agent productivity. - Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
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