Webinar
GenAI and the Service Desk: What does this mean for you?
Upcoming live
February 7, 2024
1 pm - 2 pm EST
Book Your Spot Now
Book Your Spot Now
Our Speakers
Our Speaker
Manish Sharma
CRO & CMO, Rezolve.ai
As a co-founder of Rezolve.ai, along with his previous experiences, Manish has created innovative solutions and provided thought leadership in the space of ITSM and Employee support. He is a proponent of Agentic AI and believes that we live in an era of 'A great migration', wherein products and solutions are going to migrate from SaaS native arctitecture to 'GenAI native architecture' in next few quarters and years.
Why This Summer?
Rezolve.ai launched the Summer of ITSM Trade-In to help organizations replace aging ITSM platforms without the pain.
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Originally unveiled at SupportWorld Live 2025, this campaign struck a chord with IT leaders across industries. Whether you were there or not—now’s your chance to act.
Loved by Users, Recognized by the Industry
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Webinar Series
GenAI and the Service Desk: What does this mean for you?
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
Will McKeon-White
Senior Analyst, Forrester
Ahsan Baig
CIO, AC Transit
Manish Sharma
CRO & CMO, Rezolve.ai
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Agenda
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation.
* GenAI in Agile Enterprise Knowledge Management.
* Conversational Ticketing and Automation with GenAI.
* Agent productivity. - Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
Webinar Series
GenAI and the Service Desk: What does this mean for you?
Please fill out the form to watch webinar
Agenda
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation.
* GenAI in Agile Enterprise Knowledge Management.
* Conversational Ticketing and Automation with GenAI.
* Agent productivity. - Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
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Our Speaker's Quotes
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