ON-DEMAND WEBINAR · 60 MIN
GenAI and the Service Desk: What does this mean for you?
What you'll learn
- The current state of GenAI Evolution - Maturity and adoption.
- Changing expectations of employee support.
- GenAI in Service Desk: Key areas under transformation. * GenAI in Agile Enterprise Knowledge Management. * Conversational Ticketing and Automation with GenAI. * Agent productivity.
- Integrating GenAI in Collaboration Platforms like MS Teams.
- The Future of GenAI: Innovations and Expectations.
- Real-life experience and perspectives from AC Transit.
- GenAI+ITSM fusion: 1 year product journey from Rezolve.ai.
- Interactive Q&A Session: Insights and Engagements.
