Integrating AI in Local Government and City Services: Enhancing Citizen and Employee Experiences
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Our Speakers
Saurabh Kumar brings over 15 years of experience leading Digital, IT, and Data Science initiatives at Fortune 500 companies. Before founding Rezolve.ai, he ran the digital strategy and consulting firm Negative Friction. He held leadership roles at Bank of the West (SVP, Wealth Management), Blue Shield of California (Sr. Director, Digital Customer Experience), and Wells Fargo. His expertise spans Product Management, Software Architecture, and UX. An active startup investor and advisor (e.g., Feetapart), Saurabh holds an MBA from IIM Bangalore and a B.Tech from IIT Varanasi. He also serves on the board of the Kishalay Foundation, supporting primary education, and is an avid international traveler.
Rezolve.ai launched the Summer of ITSM Trade-In to help organizations replace aging ITSM platforms without the pain.
Checkout Our Upcoming and Recent Events
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Originally unveiled at SupportWorld Live 2025, this campaign struck a chord with IT leaders across industries. Whether you were there or not—now’s your chance to act.
Loved by Users, Recognized by the Industry
Webinar Series
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Agenda
This webinar will give you insights about:
- What makes local government and city services unique?
- Current trends in resident and employee support
- Challenges and opportunities in local government and city management
- The GenAI advantage: Transforming operations for citizens and employees
- Learn from experience: City of Folsom and City of Dublin
- The future of local government and city operations with GenAI
- Interactive Q&A session
Integrating AI in Local Government and City Services: Enhancing Citizen and Employee Experiences
Agenda
This webinar will give you insights about:
- What makes local government and city services unique?
- Current trends in resident and employee support
- Challenges and opportunities in local government and city management
- The GenAI advantage: Transforming operations for citizens and employees
- Learn from experience: City of Folsom and City of Dublin
- The future of local government and city operations with GenAI
- Interactive Q&A session
Our Speaker's Quotes
"We started working with Rezolve.ai. And came up with a game plan on how we were gonna implement this. And they customized all the options that we needed."
"It's a fantastic tour guide for the community and we can build knowledge bases off of that as the AI is able to identify questions or concerns that customers have."
Our Speaker's Quotes
Webinar Quotes
Jackie Dwyer
"It's a fantastic tour guide for the community and we can build knowledge bases off of that as the AI is able to identify questions or concerns that customers have."
Efrem Richardson
"We started working with Rezolve.ai. And came up with a game plan on how we were gonna implement this. And they customized all the options that we needed."
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