GenAI Sidekick
to your support teams @
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Your GenAI Service Desk @ MS Teams
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Revolutionizing Retail Service Desk Efficiency

Providing Automated Support for Employees and Creating a Unified Window for Managing Enterprise Services

Empower Your Employees with Self-Service

Through our self-service portal, your retail staff can easily resolve common support issues, freeing up your support team to focus on more complex problems.

By empowering your employees with self-service capabilities, you not only reduce the workload of your support team but also improve employee satisfaction.

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Improve Collaboration with MS Teams Integration

By integrating Rezolve.ai within MS Teams, you can improve team collaboration and communication. Keep your retail operations running smoothly by receiving notifications and resolving issues faster.

With our solution, your team can access all the features they need without ever having to leave Microsoft Teams.

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Boost Efficiency with Automated Support

Our automation studio, smart ticketing system, and chatbot enable your support team to handle tickets faster and more efficiently, allowing them to focus on providing superior service.

By streamlining support processes, you can reduce response times and boost customer satisfaction.

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Increase ROI with Auto-Resolution

Our AI-powered solution can automatically resolve up to 65% of support tickets, freeing up valuable time and resources for your support team to focus on more complex issues.

By maximizing ROI through auto-resolution, you can ensure that your business is operating at peak performance.

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Seamless Integration with Your Retail Technology Stack

With over 1000 out-of-the-box integrations, Rezolve.ai seamlessly integrates with your existing retail technology stack, providing a comprehensive support solution for your retail operations.

By consolidating all support features in one place, you can streamline support processes and improve overall efficiency.

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Get Started. You will love the Rezolve.ai experience.

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Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Revolutionizing Retail Service Desk Efficiency

Providing Automated Support for Employees and Creating a Unified Window for Managing Enterprise Services

Trusted by leading companies across the world

Empowering IT Teams with Intelligent Automation and AITSM

Deep Integration with ServiceNow

Seamless Connectivity : Enjoy smooth and in-depth integration with ServiceNow, enhancing your IT service management system.
Enhanced Functionality : Benefit from advanced features like integration with knowledge articles, custom tables, incident and service requests and live chat capabilities.

Mature Enterprise-Grade GenAI

Exclusive to Microsoft Teams :Rezolve.ai's GenAI, fully operational within Microsoft Teams, offers an integrated, familiar environment for streamlined ITSM operations.
Advanced ITSM Training : Equipped with L1 technician equivalent knowledge, our GenAI delivers immediate, effective solutions, tailored for ITSM efficiency.
Feedback-Driven and Analytical : Constantly improves through user feedback and analytics, adapting to evolving enterprise needs.
Multi-Departmental Utility : Versatile and robust, suitable for various departments within an enterprise, enhancing overall efficiency and productivity.

Cost-Efficient Solution with Outstanding ROI

Affordable Excellence: Achieve top-tier ITSM capabilities at a fraction of the usual cost.
Maximized Investment: Experience a significant return on investment, leveraging our advanced GenAI solutions for optimal resource utilization.

Hear It From Our Customers

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"

Transform Your Ordinary IT Team Into IT Superheroes With Rezolve.ai

Product Experience Center