Capabilities


Modern ITSM, strong focus on automation
ITIL-based ITSM with automation and modern cloud-infra
Limited Knowledge Management available with Freddy AI
Available, integrated GenAI VSA
Not available
High - based on user survey and feedback
Elegant and intuitive UI
High
IT automation with AI/ML capabilities available
Numerous integrations available
Traditional Self-Service Catalog only without AI
Change Management Available
Available
Omnichannel communication available
Automation and ease of use for the IT agents
Easy to use, quick deployment
Lacks advanced integrations
$19 - $105 per month
G2: 4.6, Capterra: 4.5
Why Rezolve.ai?
Most mature GenAI-based AITSM solution for seamless IT support within MS Teams & Slack.





