Capabilities


Enterprise-grade ITSM, strong integrations
Full ITIL-based ITSM based on customizable modules
Available, traditional KM based on plan tier (Knowledge discovery based on SN articles and ticketing data)
Available, integrated GenAI VSA
Not available
Medium GenAI capabilities
Highly customizable, modern
High, needs experts for custom workflows
Automation Center available to create custom workflows with AI capabilities
Extensive integrations
Matured Service Catalog
Change Management Available
Available
Available, email, chat, voice
Strong ITIL framework that allows for numerous integrations
Enterprise-grade, highly customizable
High cost and complexity
$10-$100/user/month
G2: 4.4, Capterra: 4.5
Why Rezolve.ai?
Most mature GenAI-based AITSM solution for seamless IT support within MS Teams & Slack.





