Pricing
You pay for people, not usage. Two inputs set your number: how many employees, and how many people work tickets. One scoping call later, you have a single all-in figure: license, implementation, migration, training, and support.
And as the AI takes more of the load, your fulfiller count, and your bill, goes down.
One 30-minute scoping call. You leave with a firm all-in number, typically within 48 hours. If we’re not a fit, we’ll tell you on the call. No spam, ever.
~70% of requests resolved before they ever become tickets · 4.8/5 on G2
Start with one product, in one department. Expand when your own numbers hold.
Take one, or all four. Each is priced on its own basis, so you’re never paying for capability you haven’t deployed.
Every employee gets answers and gets things done, in Teams, email, web, voice, and frontline apps. Roughly 70% of requests are resolved before they ever become tickets.
Priced
Per employee, per month
Corporate and frontline tiers.
Includes
Good to know
Frontline populations price differently than corporate: you pay for how each actually uses it.
The tickets that still reach a human arrive pre-analyzed, with drafted replies ready to review and send.
Priced
Per fulfiller, per month
Counted only on people who work tickets. Seats true down: as autonomous resolution takes more of the load, your fulfiller count falls, and your bill falls with it.
Includes
Good to know
No license required for anyone who doesn't touch tickets.
A full system of record: incident, problem, change, request, SLAs, assets and CMDB, ready when you decide to replace your ITSM, not before.
Priced
Per fulfiller, per month, plus a fixed fee for assets & CMDB
Licensed to the same people as AI for Technicians: no new seat count.
Includes
Good to know
Runs standalone, or alongside the ITSM you have today.
Governed agents that execute real work across your systems of record, identity, and infrastructure: approval-gated, audited, explainable.
Priced
Not seat-based
A fixed annual fee with your own LLM, or per agent run with ours: your choice, revisited yearly. This is the only usage-based option anywhere on the price sheet, and it's optional.
Includes
Good to know
Bring your own LLM on the fixed model and nothing here is metered either.
The number is one side of the math. This is the other: from named customers, in their own numbers.
“Rezolve.ai helped us reduce after hour calls to IT from 90% to 10%.”
“We have about 30% of our issues now that don’t even get a ticket. Which is huge.”
“This milestone marks the beginning of our AI-driven HR journey, paving the way for smarter, more accessible knowledge sharing across the company.”
“Our vision was to modernize employee support with automation and AI — Rezolve.ai made that vision real.”
“We rolled out this platform, Ask Ethics, with Rezolve.ai and it is already making waves across JLL. We are talking about a hundred thousand employees benefitting from this right now.”
Bring your current ticket volume to the scoping call and we’ll put your own numbers against it.
Five rules that hold across every offering, and at renewal.
No per-resolution fees. No token charges on the core platform: Sidekick, Agent Assist, and the ITSM run on our models, with inference included in your seat price. The only usage-based line anywhere is the optional per-agent-run choice on Autonomous Agents: take the fixed fee with your own LLM and nothing is metered at all.
The technician and ITSM products are licensed to the people who actually work tickets, not your whole organization. As autonomous resolution grows, that count falls, and your bill follows it.
Corporate and frontline populations use different channels differently, so they price differently. You pay for how each actually uses it, not a blended rate that overcharges half your workforce.
Your own admins create unlimited automations, agents, and services in natural language. Expanding what the platform does never requires a purchase order.
Full export in open formats, whenever you want, at no cost. No egress fees.
Everything below is scoped before you sign and lands inside the same firm number. No separate invoices later, no surprises at renewal.
The form takes thirty seconds: which of the four you're looking at, and where to reach you.
Thirty minutes. We map your organization, your stack, and the SKUs you want covered. Bring your ticket volume and we'll run your own numbers against the return. If we're not a fit, we'll say so on the call.
One figure, everything included, typically within 48 hours, and the platform running your scenarios.
Two inputs set your number: how many employees, and how many people work tickets. Take Autonomous Agents and there's one more choice: a fixed annual fee with your own LLM, or per agent run with ours. You leave one scoping call with a single firm figure: license, implementation, migration, training, and support included. What we can promise before that call: no per-resolution fees, no token charges on the core platform, and a fulfiller count that falls as the AI takes more of the load.
Yes, including at renewal. Nothing on the core platform is metered, so volume moving to the AI doesn't move your bill.
It trues down at renewal, not mid-term: the fulfiller count you signed holds for the term, and the count you renew on reflects how much of the load autonomous resolution has taken, with your bill falling to match.
Yes. Each is priced and licensed on its own basis. Most teams start with one, usually AI for Employees in IT, and add the others once their own numbers hold.
No. Start with a single department; expand on your schedule, not ours. Adding departments or building new automations never requires a new purchase order.
No. Run Rezolve.ai as your system of record, or as the AI layer on the ServiceNow you already have. Either way, we scope to what you actually run.
Yes, on Autonomous Agents: take the fixed annual fee and bring your own model, or use ours per agent run. Everything else (Sidekick, Agent Assist, and the ITSM) runs on our models, with inference included in the seat price. No token charges.
Yes. Rezolve.ai is scoped for organizations with 2,000 or more employees. Below that, the return rarely justifies an enterprise deployment, and we'd rather tell you here than on a call.
A single-department deployment can go live in as little as six weeks, including administrator and process-owner training. The scoping call puts a timeline against your own stack.
We typically write two- to three-year contracts. Fulfiller counts are trued at renewal, so the seat reductions autonomous resolution earns show up in the term that follows.
Tell us which of the four you’re looking at. One scoping call later, you have a firm all-in number: license, implementation, migration, training, and support included.
