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Press release

Rezolve.ai Holds a 4.8/5 Rating on G2 with High Performer Recognition from Verified Users

Verified G2 reviewers rate the agentic AI service desk 4.8 out of 5; the High Performer badge in G2's Spring 2025 reports extends a recognition record running since 2023.

DUBLIN, Calif., July 15, 2026,

Rezolve.ai holds a 4.8/5 rating on G2, the peer-review marketplace for business software, where verified users named it a High Performer in G2's Spring 2025 reports. Alongside it, the platform carries a 4.8/5 rating across 40 ratings on Microsoft AppSource.

G2 badges are earned, not entered: placement is computed from verified user reviews and market presence, refreshed in quarterly reports. That makes the rating a different kind of proof than an analyst citation. It is the aggregate judgment of the practitioners running the product in production.

A recognition record, report by report

  • Winter 2023. Five badges in the Service Desk category, including High Performer, Easiest To Use, and Users Most Likely To Recommend.
  • Summer 2023. Momentum Leader, with High Performer standing in both Service Desk and Intelligent Virtual Assistants.
  • Winter 2024. Eleven badges across Service Desk, Intelligent Virtual Assistant, and HR Service Delivery, including High Performer in all three categories.
  • Spring 2024. Ranked first by users in Likelihood to Recommend, with #1 placements in text generation, summarization, and personalization.
  • Spring 2025. High Performer, with the overall rating at 4.8/5.

What reviewers consistently rate highly

Across report cycles, the same themes recur in the top-rated criteria: ease of use, ease of setup, quality of support, and likelihood to recommend, the operational qualities that decide whether an AI service desk actually gets adopted. Those reviews sit alongside named customer outcomes: Black Angus Steakhouse cut after-hours IT dependency from 90% to 10%, and MyEyeDr resolves in about 10 minutes what once took days.

The full review profile is on G2. To evaluate the platform against your own ticket history, book a demo.

These accolades from G2 are a remarkable acknowledgment of our team's relentless pursuit of excellence and our dedication to creating the most effective and efficient AITSM experiences for our clients.

Saurabh Kumar, Chief Executive Officer, Rezolve.ai

Rezolve.ai is redefining the landscape of IT support through the integration of conversational knowledge, ticketing, and automation.

Udaya Bhaskar Reddy, Chief Technology Officer, Rezolve.ai

About Rezolve.ai

Rezolve.ai is the agentic AI service desk for IT and HR: autonomous, governed, glass-box. Teams use Rezolve.ai to resolve issues before they become tickets, assist agents on the tickets that remain, and automate the repetitive work in between.

Spokespeople

Saurabh Kumar
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Udaya Bhaskar Reddy
LinkedIn ↗
Media contact

Media Relations · press@rezolve.ai