Capabilities


Full suite of ITSM and asset management
Traditional ITIL-based ITSM for service delivery and ticketing
Basic knowledge management with GenAI available
Available, integrated GenAI VSA
Not available
Moderate
Modern and customizable interface
Moderate
No dedicated AI-automation studio
Multiple integrations available
Traditional SC available, no AI capability
Change Management Available
Available
Omnichannel communication available
Full IT asset management & ITSM
Complete ITSM solution
Can become complex at scale
Depends on number of end-points and annual/perpetual licenses, on-premise and cloud deployment: from $795 to $1,07000+ per annum
G2: 4.4, Capterra: 4.4
Why Rezolve.ai?
Most mature GenAI-based AITSM solution for seamless IT support within MS Teams & Slack.





