Upcoming Webinar

How Agentic AI Is Changing the Role of the IT Technician

September 4, 2025 | 1.00 - 1.30PM EST

AI isn’t coming for your job—it’s applying for one next to you. As Agentic AI enters the IT department, the role of the technician is evolving fast. So what does that mean for the people behind the service desk?

Book your spot now

What You’ll Learn
What “trusting your AI teammate” actually looks like in IT support
How Agentic AI is transforming workflows without removing the human touch
New skills IT technicians need in 2025 (think beyond prompt engineering)
How companies are rolling this out—and what mistakes to avoid
What the technician’s job might look like in 5 years
Who Should Attend
IT leaders and service desk managers
Support technicians and IT operations teams
Anyone exploring Agentic AI for real-world augmentation
Our Speakers
Chris Martin,Agentic-AI & ITSM Sales Leader | Rezolve.ai

Chris Martin is an ITIL-certified sales leader with 15+ years in consulting and over a decade in ITSM, AI, and IT Asset Management. He has led high-impact growth at Samanage (acquired by SolarWinds), SymphonyAI, and now drives helpdesk transformation with Agentic AI at Rezolve.ai.