Evaluating the Shift from Legacy ITSM: What IT Leaders Need to Know Before Making the Move

Speaker: Manish Sharma, Co-founder | Rezolve.ai

AGENDA

June 25, 2025 | 1.00 - 1.30 PM EST

If your team is still operating on a legacy ITSM platform—this is your wake-up call.Modern enterprises are moving away from ticket portals, static workflows, and reactive support. In their place: intelligent, autonomous platforms that live where your users already work—inside Microsoft Teams and Slack.In this Summer of ITSM Trade-In webinar, we’ll help you decide whether it’s time to make the switch and, more importantly, how to do it with confidence.

You’ll walk away with:

1. A clear view of the opportunity cost of sticking with legacy ITSM platforms

2. What is Agentic AI and how it is different from Generative AI

3. A clear view of the opportunity cost of sticking with legacy ITSM platforms

4. Key capabilities to look for in a next-gen ITSM platform

5. Building a compelling business case for leadership for a successful upgrade

Who Should Attend:

CIOs, IT Directors, and Service Leaders

Explore groundbreaking AI solutions, from emerging startups to tech giants redefining the future.

ITSM owners managing ticket-heavy support models

Explore groundbreaking AI solutions, from emerging startups to tech giants redefining the future.

Transformation and automation champions

Explore groundbreaking AI solutions, from emerging startups to tech giants redefining the future.

Organizations evaluating modernization but concerned about disruption

Explore groundbreaking AI solutions, from emerging startups to tech giants redefining the future.

OUR SPEAKER

Manish Sharma

Co-founder , Rezolve.ai

As a co-founder of Rezolve.ai, along with his previous experiences, Manish has created innovative solutions and provided thought leadership in the space of ITSM and Employee support. He is a proponent of Agentic AI and believes that we live in an era of 'A great migration', wherein products and solutions are going to migrate from SaaS native arctitecture to 'GenAI native architecture' in next few quarters and years.

Why This Summer?

Rezolve.ai launched the Summer of ITSM Trade-In to help organizations replace aging ITSM platforms without the pain.

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Book your spot now

Registration ends at

12:05:30

We’re here to connect and assist you

Have questions about the webinar? Need help Our team is ready to assist you.

1-833-5ACTION (1-833-5228466)

info@rezolve.ai