Webinar

GenAI and Employee support: A changing landscape

Upcoming live
October 12, 2023
Agenda
  • The pain of employee support: Employee support has been a pain point for enterprise leaders and always treated as a cost center – can it be more?
  • GenAI introductions and approaches : Insights into the basics of GenAI and different approaches one could take during implementing this technology.
  • Agile enterprise knowledge management with genAI: How does work? How is it maintained?
  • How GenAI goes beyond knowledge management : Creating a job profile? Summarizing older tickets and more
  • MS Teams as a channel: How is GenAI and other solutions best brought to users via MS Teams or other collaboration channels
  • Rezolve.ai as an ITSM/ESM: A summary on how Rezove.ai bloomed into a complete ESM solution
  • Next set of exciting developments in GenAI and Rezolve.ai platform: Market expectations and product roadmap.
  • Interactive Q&A Session: Engage with our speakers and address your questions about GenAI and Rezolve.ai direction.

Book Your Spot Now

Our Speakers

Manish Sharma
CRO & CMO, Rezolve.ai

As a co-founder of Rezolve.ai, along with his previous experiences, Manish has created innovative solutions and provided thought leadership in the space of ITSM and Employee support. He is a proponent of Agentic AI and believes that we live in an era of 'A great migration', wherein products and solutions are going to migrate from SaaS native arctitecture to 'GenAI native architecture' in next few quarters and years.

Why This Summer?

Rezolve.ai launched the Summer of ITSM Trade-In to help organizations replace aging ITSM platforms without the pain.

Originally unveiled at SupportWorld Live 2025, this campaign struck a chord with IT leaders across industries. Whether you were there or not—now’s your chance to act.

Loved by Users, Recognized by the Industry

G2 Reviews 2023
G2 Reviews 2024
Forrestor
Gartner

Webinar Series

GenAI and Employee support: A changing landscape
Manish Sharma
CRO & CMO, Rezolve.ai
Manish Sharma
CRO & CMO, Rezolve.ai
Manish Sharma
CRO & CMO, Rezolve.ai
Manish Sharma
CRO & CMO, Rezolve.ai
Manish Sharma
CRO & CMO, Rezolve.ai
Manish Sharma
CRO & CMO, Rezolve.ai
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Agenda
  • The pain of employee support: Employee support has been a pain point for enterprise leaders and always treated as a cost center – can it be more?
  • GenAI introductions and approaches : Insights into the basics of GenAI and different approaches one could take during implementing this technology.
  • Agile enterprise knowledge management with genAI: How does work? How is it maintained?
  • How GenAI goes beyond knowledge management : Creating a job profile? Summarizing older tickets and more
  • MS Teams as a channel: How is GenAI and other solutions best brought to users via MS Teams or other collaboration channels
  • Rezolve.ai as an ITSM/ESM: A summary on how Rezove.ai bloomed into a complete ESM solution
  • Next set of exciting developments in GenAI and Rezolve.ai platform: Market expectations and product roadmap.
  • Interactive Q&A Session: Engage with our speakers and address your questions about GenAI and Rezolve.ai direction.
Speakers
Manish Sharma
CRO & CMO, Rezolve.ai
Chris Martin
Agentic-AI and ITSM Sales Leader
Josh Carrero
Solutions Architect
Matt Ruck
CEO, XOP.ai
Steve Goldberg
Principal HCM Industry Analyst and Advisor
Hari Abburi
Faculty & Future Skills Curator, The Fast Future Executive
Pinak Dash
Executive Director Technology, JLL
Efrem Richardson
Information Systems Manager, City of Folsom
Jackie Dwyer
Director of Parks and Community Services, City of Dublin
Ahad B.
CTO, C-SPAN
Janelle Nero
Helpdesk Support Specialist, Timberwolves
Chris Lawrence
CIO, CISO at a leading healthcare company
Lyle Florence
Manager, IT Operations and Support at MyEyeDr
Betsy Summers
Featured Speaker: Principal Analyst, Forrester
Constance Mayaki
Programming Manager at Black Angus
Andre Heard
VP of Information Technology at 24Seven Hotels
Seth Earley
Founder & CEO, Earley Information Science
Kyle Campanaro
Director of Information Technology, SUNY Morrisville
Ahsan Baig
CIO, AC Transit
Will McKeon-White
Senior Analyst, Forrester
Diana M Ramirez
Director - Customer Success
Saurabh Kumar
C.E.O, Rezolve.ai
Julie Mohr
Featured Speaker: Senior Analyst, Forrester
Michael K. Smith
C.I.O., University of Evansville
Joshua O'Brien
Head of Generative AI
Tracy Vo
Head of Client Solutions
Manish Sharma
CRO & CMO, Rezolve.ai

Agenda

  • The pain of employee support: Employee support has been a pain point for enterprise leaders and always treated as a cost center – can it be more?
  • GenAI introductions and approaches : Insights into the basics of GenAI and different approaches one could take during implementing this technology.
  • Agile enterprise knowledge management with genAI: How does work? How is it maintained?
  • How GenAI goes beyond knowledge management : Creating a job profile? Summarizing older tickets and more
  • MS Teams as a channel: How is GenAI and other solutions best brought to users via MS Teams or other collaboration channels
  • Rezolve.ai as an ITSM/ESM: A summary on how Rezove.ai bloomed into a complete ESM solution
  • Next set of exciting developments in GenAI and Rezolve.ai platform: Market expectations and product roadmap.
  • Interactive Q&A Session: Engage with our speakers and address your questions about GenAI and Rezolve.ai direction.

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Webinar Series

GenAI and Employee support: A changing landscape

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Agenda

  • The pain of employee support: Employee support has been a pain point for enterprise leaders and always treated as a cost center – can it be more?
  • GenAI introductions and approaches : Insights into the basics of GenAI and different approaches one could take during implementing this technology.
  • Agile enterprise knowledge management with genAI: How does work? How is it maintained?
  • How GenAI goes beyond knowledge management : Creating a job profile? Summarizing older tickets and more
  • MS Teams as a channel: How is GenAI and other solutions best brought to users via MS Teams or other collaboration channels
  • Rezolve.ai as an ITSM/ESM: A summary on how Rezove.ai bloomed into a complete ESM solution
  • Next set of exciting developments in GenAI and Rezolve.ai platform: Market expectations and product roadmap.
  • Interactive Q&A Session: Engage with our speakers and address your questions about GenAI and Rezolve.ai direction.

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Our Speakers

Manish Sharma
CRO & CMO, Rezolve.ai

Our Speaker's Quotes

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