Modernizing MSP Operations with Agentic AI
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Our Speakers
Matt Ruck is the Founder & CEO of xop.ai, an AI and automation consultancy transforming IT services. As former CEO of designDATA, he led key initiatives including a security practice and NOC. A recognized expert in AI-driven self-help IT and HR chatbots, Matt helps organizations boost efficiency through safe, scalable, and trusted AI solutions.
As a co-founder of Rezolve.ai, along with his previous experiences, Manish has created innovative solutions and provided thought leadership in the space of ITSM and Employee support. He is a proponent of Agentic AI and believes that we live in an era of 'A great migration', wherein products and solutions are going to migrate from SaaS native arctitecture to 'GenAI native architecture' in next few quarters and years.
Rezolve.ai launched the Summer of ITSM Trade-In to help organizations replace aging ITSM platforms without the pain.
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Originally unveiled at SupportWorld Live 2025, this campaign struck a chord with IT leaders across industries. Whether you were there or not—now’s your chance to act.
Loved by Users, Recognized by the Industry
Webinar Series
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Agenda
The AI Revolution is Here - MSPs Can't Afford to Wait.
The managed services industry is at an inflection point. MSPs investing in Agentic AI are already seeing 30%+ efficiency gains across their engineering teams. Those who don't? They're about to be left behind.
In this critical 30-minute strategy session, discover how Agentic AI is creating an unbridgeable competitive gap in the MSP industry—and why starting your AI journey NOW is the difference between thriving and surviving.
The Numbers Don't Lie:
- 30%+ productivity boost for AI-empowered engineers
- 40% reduction in Level 1 tickets through AI-powered self-resolution
- 20% reduction in Level 2 tickets with intelligent automation
- Zero manual maintenance with self-building, self-maintaining AI automations
What You'll Learn:
- Why traditional hand-built automations are becoming obsolete (and draining your resources)
- How Agentic AI creates self-building, self-maintaining automations that scale infinitely
- Real-world examples of MSPs achieving 30%+ efficiency gains TODAY
- The ticket deflection strategies eliminating 40% of L1 support burden
- How to transform your existing stack into an AI-powered competitive advantage
- Why the next 12 months will determine market leaders vs. followers
Modernizing MSP Operations with Agentic AI
Agenda
The AI Revolution is Here - MSPs Can't Afford to Wait.
The managed services industry is at an inflection point. MSPs investing in Agentic AI are already seeing 30%+ efficiency gains across their engineering teams. Those who don't? They're about to be left behind.
In this critical 30-minute strategy session, discover how Agentic AI is creating an unbridgeable competitive gap in the MSP industry—and why starting your AI journey NOW is the difference between thriving and surviving.
The Numbers Don't Lie:
- 30%+ productivity boost for AI-empowered engineers
- 40% reduction in Level 1 tickets through AI-powered self-resolution
- 20% reduction in Level 2 tickets with intelligent automation
- Zero manual maintenance with self-building, self-maintaining AI automations
What You'll Learn:
- Why traditional hand-built automations are becoming obsolete (and draining your resources)
- How Agentic AI creates self-building, self-maintaining automations that scale infinitely
- Real-world examples of MSPs achieving 30%+ efficiency gains TODAY
- The ticket deflection strategies eliminating 40% of L1 support burden
- How to transform your existing stack into an AI-powered competitive advantage
- Why the next 12 months will determine market leaders vs. followers
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