Help Topics
Getting Started
Using Canned Responses
Read MoreUnderstanding the My Chats Screen
Read MoreSetting up and Managing a Workspace for Live Chat
We will show you how to setup a Workspace to manage Live Chat access in the Admin Console.
Read MoreReviewing Past Live Chats
Read MoreRemove an agent from a Live Chat Queue
Read MoreRemoving a Canned Response
Read MoreRe-assigning a Chat to a Different Agent
Read MoreMonitoring Live Chats
Read MoreModifying a Canned Response
Read MoreLive Chat Reports
Read MoreQuick Start Guide for Agents who will be taking Live Chats
In this guide we look at keep compents of the Live Chat functionality in Rezolve Live Chat for agents taking the chat.
Read MoreEnable Availability to take Chats
Read MoreDisconnecting User from Live Chat
Read MoreDisable Availability to take Chats
Read MoreCreating a Canned Response
Read MoreCheck Your Notification Settings in the Live Chat
Read MoreAssigning a Chat to an Agent
Read MoreAdd an agent to a Live Chat Queue
Read MoreAdd users to a Live Chat Queue
Read MoreAccepting / Taking a Chat
Read MoreAbout Live Chat KPI dashboard
Read MoreAbout Live Chat and Live Chat Roles in Rezolve
Read MoreAbout Insights in Real-time dashboard
Read MoreSetting up and Managing a Workspace for Live Chat
We will show you how to setup a Workspace to manage Live Chat access in the Admin Console.
Read MoreQuick Start Guide for Agents who will be taking Live Chats
In this guide we look at keep compents of the Live Chat functionality in Rezolve Live Chat for agents taking the chat.
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