Rezolve.ai Help Center

Help Center

Virtual Agent Management

Help Topics

Getting Started

Virtual Agent Management

Using Other Filters in Manage Q&A

Using Generic Task

Training Failed Utterances

Setting up and Managing a Workspace For Knowledge base

We will show you how to setup a Workspace to manage Knowledge base access in the Admin Console.

Searching Manage Q&A using the Tag Filter

Search Small Talk using Keywords or Phrases

Searching Manage Q&A using Keywords or Phrases

Search Using Filters in Small Talk

Reviewing Chats

Reports in Virtual Agent Management

Removing Pictures from a Knowledge Article

Removing Videos from a Knowledge Article

Removing Hierarchical and Simple Tags from a Knowledge Article

Removing Hyperlinks from a Knowledge Article

Publishing to Live Environment

Multi-step Answers

Modifying Metadata and Simple Tags associated with a Knowledge Article

Image Ratio for Responses/Answers in Teams

Guidelines for Creating Labels and Variants

Finding a Specific SmallTalk

Finding a Specific Simple Q&A Dialogue

Finding a Specific Complex Dialogue

Failed Utterances

Editing SmallTalk Dialogues

Editing Complex Dialogue (Task) Utterance Variants

Deleting a Q&A Dialogue

Deleting SmallTalk Dialogues

Deleting a Generic Task from a Manage Q&A Dialogue

Delete Question Variants

Creating the Simple Tag Metadata

Creating SmallTalk

Creating a Multi-Step Answer

Changing bot Landing Message or closing response

Adding Utterance Variants Complex Dialogue (Task)

Adding to an Existing Q&A

Adding Utterance Variants to Complex Dialogue (Task)

Adding SmallTalk Utterances Variants

Adding to a New Q&A

Adding Hierarchical and Simple Tags

Adding Simple Dialogue Utterance Variants

Adding a Video to a Response

Adding a Picture to a Response

Adding an Attachment to a Response

About Manage Task

About Manage SmallTalk

About Manage Q&A

About Failed Utterances