Rezolve.ai Help Center

Help Center

Recent Announcements

Help Topics

Getting Started

Virtual Agent Management

Workspace for Better Management

Introduction of the Workspace feature.

Ticketing Task Automation

Unassigned Ticket Option

Trainee View for Program Directors, Authors and Experts

Ticketing Analytics Dashboard

Task flow now with attachment option

SLA Configuration for Ticketing System

Send Untrained Utterance Report to Bot Analysts

Rich text options for Notification

Rezolve.ai: Ticketing 2.0 UI

Rezolve for Agents Teams App

Printer Friendly Ticket View

OAUTH support

Multiple Note Types in Ticketing

Multi Department Bot

Live Chat Dashboard

Live Chat: Re-assign Chat to different Queue

Improved User Role management using User Role Groups

Google Drive Integration

Trainee Grouping in Morsel | Rezolve.ai help center

Feature comparison with ServiceNow virtual assistant

Enterprise Rezolve bot

Configurable Email Template

Configure Ticket Hierarchy and Categorization

Chat Widget Improvements

Canned responses for Live Chat

Bulk Upload Users in User Management

Bulk Import Trainees

Bulk Close Tickets

Bot Triggers

Bot Customization for the Web Widget

Attribute details in Tickets

Assigning and Reassigning a Live Chat

Approval Process Automation

Approval Framework

Agent Queue Administration in Teams app

Agent Survey for Ticketing

Adding Watchers on Tickets

Additional status for a ticket

5 New Ticketing Reports