Agentic Sidekick 3.0

Team of Specialized AI Agents for Autonomous IT & HR Support

Rezolve.ai Agentic SideKick 3.0 is a team of 7 (and counting) specialized AI agents that completely automate ticketing for L1/L2 support across teams and departments.

MSP Cover Image

Rezolve.ai’s Agentic Sidekick 3.0 redefines employee support—it’s not a chatbot but an autonomous AI engine that learns, reasons, and acts to eliminate L1 support, automate 30–70% of IT and HR requests, and free teams for high-impact work.

A Game-Changing Agentic AI for Conversational Employee Support

Provide instant support in Teams and Slack with AI-driven automation for knowledge-based answers and workflows.

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AI Agents purpose-built for IT & HR

AI Agents built for shared services can triage incidents, automate workflows, answer questions, and fulfill requests.

See how Reasoning RAG delivers accurate answers
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Smart Agentic AI Bot in Microsoft Teams and Slack

With Rezolve.ai’s Agentic AI Bot, users can ask questions, report incidents, submit requests, and trigger automations all within Microsoft Teams or Slack.

Explore in-chat automation with agentic AI
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MSP Cover Images
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Accurate Knowledge-Based Answers with Reasoning RAG

Reasoning RAG conducts in-depth, step-by-step analysis of enterprise content to deliver instant, accurate, and personalized responses—free from hallucinations. It seamlessly retrieves knowledge from SharePoint, cloud drives, PDFs, URLs, Wikis, and more, ensuring precise and contextually relevant answers.

See how Reasoning RAG delivers accurate answers
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AI-Powered Task Automation with Multi-Agent AI

Over a dozen Agentic AI agents for IT and HR work seamlessly together to manage self-service workflows, including provisioning, onboarding, access management, email list management, and many more.

Explore multi-agent task automation in action
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AI Powered Task Automation
Multi Channel Support Image
Multi-Channel Support

Ticketing, troubleshooting, and automations - where your employees already are! Get AI support in Microsoft Teams, Slack, Email, and Mobile Apps.

Our AITSM or Your ITSM

Rezolve.ai’s Agentic Sidekick 3.0 integrates seamlessly with all leading ITSM platforms—or you can use our AI-first ITSM.

AI Powered Task Automation

Diseñado para Trabajar con Tu Ecosistema

Se integra sin fricciones con tus soluciones de gestión del conocimiento, ITSM, soporte de RR. HH. y aplicaciones empresariales SaaS.

Creator Studio

A low-code studio to help automate your IT and HR workflows. Expand your bot's capabilities as needed.

Explore the low-code Creator Studio
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Predictive AI Analysis image
Predictive AI Analytics

Knowledge gaps, sentiment analysis and automation potential for all your tickets.

Explore how AI uncovers gaps and trends
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Explainability in AI

Easily interpret every interaction with clear, easy-to-understand visuals that explain AI decisions. Improve outcomes with simple, non-technical controls designed for effortless adjustments.

See how explainability makes AI transparent
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Explainability Image
Data Loss Prevention (DLP)

Keep your private data and PII protected and secure. Rezolve.ai DLP detects and immediately stops conversations that include PII, keeping private data secure.

See how Rezolve.ai protects your data
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A Better Agentic AI for ITSM

Sidekick 3.0 leverages a cutting-edge Multi-LLM RAG architecture powered by Agentic AI, specifically designed for IT and HR support. Empower your enterprise with unparalleled self-service capabilities.

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Relieve your support team!

Your support agents are busy, overworked, and stretched thin. Let Rezolve.ai Sidekick handle
30%–70% of the support workload, enabling your agents to deliver better service and achieve a healthier work-life balance.

Person Image

Get more mileage out of your IT budget!

In an era of flat IT Service Desk budgets, Rezolve.ai empowers you to enhance service delivery with a stellar ROI that your finance team will love.

Person Image

An experience that employees love

Today’s workforce expects instant support—anytime, anywhere. Provide seamless, frictionless assistance without phone calls or lengthy ticket submissions, and become their superhero.

Person Image

Exceed SLAs like a pro

Faster response times, higher FCR, improved CSAT, and lower cost per ticket—Rezolve.ai is here to make your Service Desk shine.

Seguridad y Privacidad de Nivel Empresarial

Construida desde cero para cumplir con los más altos estándares globales.

Security Logo
SOC 2 Type II
Security Logo
GDPR
Security Logo
HIPAA
Security Logo
ISO 27001

Descubre Por Qué Nuestros Clientes Nos Prefieren

"Es [Rezolve.ai] muy fácil de usar. Ahora los empleados pueden levantar un ticket, consultar el estatus de su ticket y hacer preguntas. La dirección también está muy contenta con las aprobaciones dentro de MS Teams."

Tan Nguyen

Líder, Digital Workplace
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"Rezolve.ai realmente ha demostrado su conocimiento en esta industria por la forma en que han resuelto las incógnitas durante la implementación."

Lane Terry

Supervisor de DevOps, F12.net
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"Una de las cosas que nos llevó a Rezolve.ai fue la integración perfecta con MS Teams. Dejamos atrás el formato anterior. Ahora nuestros usuarios pueden abrir tickets con un solo clic."

Equipo Directivo

The Minnesota Timberwolves
Quote Icon
Justin Butler

"El equipo de Rezolve es muy receptivo y minucioso al recopilar requerimientos y recorrer los journeys del usuario para asegurar que la solución que entregan sea exactamente lo que necesitamos."

Teri Carlson

Directora, Operaciones de Soporte al Cliente
Quote Icon
Agentic Sidekick 3.0

Team of Specialized AI Agents for Autonomous IT & HR Support

Rezolve.ai Agentic SideKick 3.0 is a team of 7 (and counting) specialized AI agents that completely automate ticketing for L1/L2 support across teams and departments.

MSP Cover Image

Rezolve.ai’s Agentic Sidekick 3.0 redefines employee support—it’s not a chatbot but an autonomous AI engine that learns, reasons, and acts to eliminate L1 support, automate 30–70% of IT and HR requests, and free teams for high-impact work.

A Game-Changing Agentic AI for Conversational Employee Support

Provide instant support in Teams and Slack with AI-driven automation for knowledge-based answers and workflows.

Cover image
Icon
AI Agents purpose-built for IT & HR

AI Agents built for shared services can triage incidents, automate workflows, answer questions, and fulfill requests.

See how Reasoning RAG delivers accurate answers
Blue Arrow
Icons
Smart Agentic AI Bot in Teams and Slack

With Rezolve.ai’s Agentic AI Bot, users can ask questions, report incidents, submit requests, and trigger automations all within Microsoft Teams or Slack.

Explore in-chat automation with agentic AI
Blue Arrow
MSP Cover Images
Cover image
Icon
Accurate Knowledge-Based Answers with Reasoning RAG

Reasoning RAG conducts in-depth, step-by-step analysis of enterprise content to deliver instant, accurate, and personalized responses—free from hallucinations. It seamlessly retrieves knowledge from SharePoint, cloud drives, PDFs, URLs, Wikis, and more, ensuring precise and contextually relevant answers.

See how Reasoning RAG delivers accurate answers
Blue Arrow
Icon
AI-Powered Task Automation with Multi-Agent AI

Over a dozen Agentic AI agents for IT and HR work seamlessly together to manage self-service workflows, including provisioning, onboarding, access management, email list management, and many more.

Explore multi-agent task automation in action
Blue Arrow
AI Powered Task Automation
Multi Channel Support Image
Icons
Multi-Channel Support

Ticketing, troubleshooting, and automations - where your employees already are! Get AI support in Microsoft Teams, Slack, Email, and Mobile Apps.

Icon
Our AITSM or Your ITSM

Rezolve.ai’s Agentic Sidekick 3.0 integrates seamlessly with all leading ITSM platforms—or you can use our AI-first ITSM.

AI Powered Task Automation

Diseñado para Trabajar con Tu Ecosistema

Se integra sin fricciones con tus soluciones de gestión del conocimiento, ITSM, soporte de RR. HH. y aplicaciones empresariales SaaS.

creator studio icon
Creator Studio

A low-code studio to help automate your IT and HR workflows. Expand your bot's capabilities as needed.

Explore the low-code Creator Studio
Blue Arrow
Creator Studio image
Predictive AI Analysis image
Icon
Predictive AI Analytics

Knowledge gaps, sentiment analysis and automation potential for all your tickets.

Explore how AI uncovers gaps and trends
Blue Arrow
Icon
Explainability in AI

Easily interpret every interaction with clear, easy-to-understand visuals that explain AI decisions. Improve outcomes with simple, non-technical controls designed for effortless adjustments.

See how explainability makes AI transparent
Blue Arrow
Explainability Image
Data loss Prevention image
Data Loss Icon
Data Loss Prevention (DLP)

Keep your private data and PII protected and secure. Rezolve.ai DLP detects and immediately stops conversations that include PII, keeping private data secure.

See how Rezolve.ai protects your data
Blue Arrow

A Better Agentic AI for ITSM

Sidekick 3.0 leverages a cutting-edge Multi-LLM RAG architecture powered by Agentic AI, specifically designed for IT and HR support. Empower your enterprise with unparalleled self-service capabilities.

Person Image

Relieve your support team!

Your support agents are busy, overworked, and stretched thin. Let Rezolve.ai Sidekick handle
30%–70% of the support workload, enabling your agents to deliver better service and achieve a healthier work-life balance.

Person Image

Get more mileage out of your IT budget!

In an era of flat IT Service Desk budgets, Rezolve.ai empowers you to enhance service delivery with a stellar ROI that your finance team will love.

Person Image

An experience that employees love

Today’s workforce expects instant support—anytime, anywhere. Provide seamless, frictionless assistance without phone calls or lengthy ticket submissions, and become their superhero.

Person Image

Exceed SLAs like a pro

Faster response times, higher FCR, improved CSAT, and lower cost per ticket—Rezolve.ai is here to make your Service Desk shine.

Seguridad y Privacidad de Nivel Empresarial

Construida desde cero para cumplir con los más altos estándares globales.

Security Logo
SOC 2 Type II
Security Logo
GDPR
Security Logo
HIPAA
Security Logo
ISO 27001

Descubre Por Qué Nuestros Clientes Nos Prefieren

"Es [Rezolve.ai] muy fácil de usar. Ahora los empleados pueden levantar un ticket, consultar el estatus de su ticket y hacer preguntas. La dirección también está muy contenta con las aprobaciones dentro de MS Teams."

Tan Nguyen

Líder, Digital Workplace
Quote Icon

"Rezolve.ai realmente ha demostrado su conocimiento en esta industria por la forma en que han resuelto las incógnitas durante la implementación."

Lane Terry

Supervisor de DevOps, F12.net
Quote Icon

"Una de las cosas que nos llevó a Rezolve.ai fue la integración perfecta con MS Teams. Dejamos atrás el formato anterior. Ahora nuestros usuarios pueden abrir tickets con un solo clic."

Equipo Directivo

The Minnesota Timberwolves
Quote Icon
Justin Butler

"El equipo de Rezolve es muy receptivo y minucioso al recopilar requerimientos y recorrer los journeys del usuario para asegurar que la solución que entregan sea exactamente lo que necesitamos."

Teri Carlson

Directora, Operaciones de Soporte al Cliente
Quote Icon

Learn, Watch & Explore

Videos, blogs, and webinars to help you discover what’s next in Agentic AI.