AI Email Automation

An AI Monitored Mailbox That’s Always Online!

Our Monitored Mailbox gives your employees a support email they can contact anytime, anywhere, from any device to get immediate support.

Additional Highlights

Get a Modern AI Assistant for Your Email Inbox

See what makes Rezolve.ai's SideKick 3.0 a no-brainer for your everyday business operations.

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Smart Ticket Creation

When creating a ticket, the Agentic AI will automatically choose the right Category, Subcategory, Subject, and Description.

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Proactive Follow-up Questions

If the user’s query is missing important context, the Agentic AI will ask follow-up questions to understand the full picture.

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Access to Your Entire Knowledge Base

When answering questions sent via email, the Agentic AI will stick to information found within your company’s knowledge base, so you can feel confident in its answers.

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See Why Our Customers Love Us

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace
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"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor, F12.net
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"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Team Management

The Minnesota Timberwolves
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Justin Butler

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support Operations
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Enterprise-Grade Security & Privacy

Built from the ground up to meet the highest global standards.

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SOC 2 Type II
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GDPR
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HIPAA
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ISO 27001

FAQs

Frequently Asked Questions are Rezolve.ai and its capabilities

Can the monitored mailbox trigger an automation?

Yes! The monitored mailbox is able to trigger pre-defined automations to assist your employees.

What happens to my follow-up emails once a ticket has been created?

If a ticket has been created, follow-up emails in the same chain will automatically be added to the ticket as a note.

Where are my answers coming from?

Answers will always come from knowledge sources enabled in your knowledge base. These could be uploaded documents, SharePoint files, trusted websites, or a 3rd party knowledge source like ServiceNow or Confluence.