Agentic AI orchestration for mission-critical HR operations

Run autonomous HR helpdesk for everyday queries, onboarding, and approvals to complex case management – with full auditability and AI explainability.

Agentic ITSM

Rezolve.ai automates 50 to 85% of IT support from day one.

Zero friction. Fewer tickets. Faster resolutions.

All the AI Your Service Desk Needs

Agentic AI that reduces tickets, accelerates resolutions, and delights employees.

Accurate HR answers

Provide accurate autonomous HR answers to employees grounded in your policies and knowledge base – right within MS Teams & Slack.

Smart human escalation

Rezolve.ai’s AI agent for HR is smart enough to understand sentiment, complexity, and urgency of requests for automatic human-level escalations.

In-built data privacy

The ‘Data Leak Prevention’ component of Rezolve.ai ensures that AI never leaks sensitive PII or lets users do so accidentally. Our DLP layer is built with enterprise data security in mind for confidential case management.

Design line

Why HR teams need Rezolve.ai

HR teams are losing hours to work that shouldn't exist

HR teams are still buried in repeat questions, manual approvals, and scattered portals — losing hours every day to work that AI agents can handle instantly.

Employees wait days for leave responses, HR admins lose 40% of their day to repeat questions, and sensitive data still moves through unprotected chat channels.

From request to resolution in one conversation

Step 01

Deploy your HR agent team

Assign agents to leave, benefits, onboarding, payroll, and performance. Each operates autonomously in its domain.

Demo Step 1
Step 02

AI reads the full context

The agent identifies the employee's role, location, language, and applicable policy — then responds with precision.

Demo Step 2
Step 03 — HR AGENT

AI resolves end-to-end

Eligibility check, policy lookup, workflow trigger, approval routing — one conversation. No handoffs. No queues.

Demo Step 3
Step 04

Every action is logged

Full audit trail. AI explains its reasoning. HR admins see exactly what happened and why.

Demo Step 4
AI Product Demo

Three key differentiators

Instant answers. No queue.

Employees get verified, policy-accurate answers in under 30 seconds, resolved in one conversation without portals, email threads, or SharePoint detours.

PTO accruals, FMLA eligibility, and jurisdiction-specific leave rules are all handled inline in chat, with no manual lookups, callbacks, or escalations needed.

Made for autonomous HR case management and more

Track, manage, and resolve all employee queries autonomously – no matter which touchpoint they flow in from. Elevate your employee experience with uninterrupted 24/7 global, and multilingual HR support.

Our agentic AI enables confidential case management with world-class data security, auditability, and explainability – while always keeping human judgement in the loop.

Compliance by design.

Every agent action is governed by your policies, logged with a full audit trail, and explainable on demand for any HR admin or auditor who asks.

DLP controls flag SSNs and health data the moment they're typed, obfuscate PII before it reaches any system, and route high-risk queries to a human automatically.

Designed to work with your ecosystem

Rezolve.ai integrates seamlessly with your knowledge management, ITSM solutions, HR support solutions, and enterprise SaaS applications.

Loved by users everywhere

Recognized by analysts. Award-winning. Trusted by enterprises that count on Rezolve.ai to power their daily IT and HR support.

"Rezolve.ai team has deep expertise in how to enable AI for general purpose solutions, be it tweaking the LLM or ensuring human-in-the-loop for feedback. It is a very thought-through process by the team."

Bhavani Palukuri

VP, Data & Architecture

Patelco CREDIT UNION

"Through the use of our AI chatbot [Clover] and live chat, we have been able to reach all 77,000 customers without language barriers or them waiting on the phone to speak to an agent"

Jackie Dwyer

Director of Parks and Community

Dublin California

"We recently finished our implementation of Rezolve.ai as a knowledge and automation base for our department. Our team really finds the chatbot to be quick, easy to find procedures and documentation"

Efrem Richardson

Information Systems Manager

City of Folsom

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

Director of Information Technology

The State University of NY

"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

Sr. Information Technology Leader

AC Transit

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace

HPE Aruba Networking

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor

F12.net

"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Justin Butler

Justin Butler

Chief Information Officer

The Minnesota Timberwolves

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support

AP

Automations & Regulated ChatGPT for the company

"We were able to build a solution using the same platform that provides Automations & a regulated ChatGPT for the company."

G2 Icon

Verified User in Hospital & Health Care

Great product and great support

"Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented."

G2 Icon

Chris T.

Exceptional AI Service Desk and  Great Customer Service

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

G2 Icon

Myra M.

Rezolve AI is a FANTASTIC Product!

"Rezolve is very easy to use and the setup is pretty straight forward. The teams at Rezolve keep you informed about everything that is going on and keep you engaged in the whole process from start to finish."

G2 Icon

Josh M

Prompt and Effective

"The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands."

G2 Icon

Andrea H.

Growing Managed IT Services company

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides my team a sense of comfort that we are fully supported by the Rezolve Team."

G2 Icon

Daniel E.

"Rezolve.ai team has deep expertise in how to enable AI for general purpose solutions, be it tweaking the LLM or ensuring human-in-the-loop for feedback. It is a very thought-through process by the team."

Bhavani Palukuri

VP, Data & Architecture

Patelco CREDIT UNION

"Through the use of our AI chatbot [Clover] and live chat, we have been able to reach all 77,000 customers without language barriers or them waiting on the phone to speak to an agent"

Jackie Dwyer

Director of Parks and Community

Dublin California

"We recently finished our implementation of Rezolve.ai as a knowledge and automation base for our department. Our team really finds the chatbot to be quick, easy to find procedures and documentation"

Efrem Richardson

Information Systems Manager

City of Folsom

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

Director of Information Technology

The State University of NY

"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

Sr. Information Technology Leader

AC Transit

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace

HPE Aruba Networking

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor

F12.net

"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Justin Butler

Justin Butler

Chief Information Officer

The Minnesota Timberwolves

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support

AP

Automations & Regulated ChatGPT for the company

"We were able to build a solution using the same platform that provides Automations & a regulated ChatGPT for the company."

G2 Icon

Verified User in Hospital & Health Care

Great product and great support

"Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented."

G2 Icon

Chris T.

Exceptional AI Service Desk and  Great Customer Service

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

G2 Icon

Myra M.

Rezolve AI is a FANTASTIC Product!

"Rezolve is very easy to use and the setup is pretty straight forward. The teams at Rezolve keep you informed about everything that is going on and keep you engaged in the whole process from start to finish."

G2 Icon

Josh M

Prompt and Effective

"The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands."

G2 Icon

Andrea H.

Growing Managed IT Services company

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides my team a sense of comfort that we are fully supported by the Rezolve Team."

G2 Icon

Daniel E.

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Awards & recognitions

G2 Reviews
4.8/5 High Performer
SPRING 2025
Forrester
Named a notable vendor in Forrester's Landscape Report - Conversational AI for Employee Services 2026
Everest Group
Major Contender in Enterprise Search Products PEAK Matrix® Assessment 2026
Everest Group
Recognized in Everest Group's ITSM Platform PEAK Matrix® Assessment 2026
Gartner
Recognized in the 2024 Gartner Hype Cycle for ITSM
Everest Group
Recognized in Everest Group's Tech Provider Spotlight: Agentic AI in Human Resources 2025
HFS Research
Recognized for reimagining employee engagement.
Innovation Tri-Valley
GameChanger award by the Innovation Tri-Valley Group’s (ITV) 2024
Aragon Research
Recognized for delivering instant and personalized support

FAQs

1. What is Rezolve.ai for HR?

Rezolve.ai for HR is an agentic AI platform that deploys specialized AI agents to handle employee HR queries — leave, benefits, onboarding, payroll, and compliance — across every channel employees already use, including Microsoft Teams, Slack, email, phone, and web.

2. How does it work?

Employees ask a question in natural language through any supported channel. The AI agent identifies the employee's role, location, language, and applicable policy, then resolves the request end-to-end — including eligibility checks, approvals, and workflow triggers — in a single conversation.

3. What HR functions does it cover?

The platform includes dedicated agents for leave and PTO, benefits enrollment, onboarding and offboarding, performance management, training and learning, and sensitive matters such as complaints and investigations.

4. How does it handle compliance and sensitive data?

Every action is logged with a full audit trail and the AI explains its reasoning for every decision. DLP controls protect sensitive employee information, and built-in escalation paths route high-risk queries to the appropriate human reviewer. The platform is SOC 2 compliant and supports HIPAA requirements.

5. How long does implementation take?

Most customers go live within the first month. Rezolve.ai's onboarding process includes policy ingestion, agent configuration, channel integration, and testing — with hands-on support throughout.

See agentic HR in your environment

Instant answers for employees. Zero queues for HR.