Efficiency of your service desk will go up by on an average by 2 to 5% .
You will free up approximately 2 to 5% hours of manual effort every month from your service desk.
Upto 2 to 5% percentage of your L1 issues and will be auto-resolved.
You can expect your phone volume to Service desk to drop by 60% resulting in very low wait time even during peak hours.
24*7 support while staffing for partial coverage.