MsP

Boost MSP Performance with Agentic AI Sidekick

Rezolve.ai elevates Managed Service Providers (MSPs) with proven GenAI tools to streamline operations, enhance customer support, and accelerate revenue growth. Access seamless interactions, faster resolutions, and increased productivity with Agentic AI Sidekick.

Step Into the Future of MSP Operations with Agentic AI

Deliver instant IT & HR support through Teams and Slack using Agentic AI to automate knowledge answers and workflows. Get relief for your team by having Sidekick act as the first IT & HR support level, reducing manual work and improving response times.

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AI Chatbot for Engineers

Resolve issues faster with AI-powered chatbots

Leverage ConnectWise: Quickly access ticket data for faster resolution.
Connect with SharePoint: Seamlessly tap into vendor processes and information.
Integrate IT Glue: Retrieve client-specific data in seconds.
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AI Chatbot for Engineers
Aura Insights Feature
AI-Driven Insights for Service Managers

Optimize service desk operations with AI-powered monitoring and scoring.

Clarity: Ensure clear communication with easy-to-understand reports.
Cadence & Empathy: Monitor interaction frequency and tone to boost satisfaction.
Root Cause: Ensure engineers focus on addressing core issues, not just symptoms.
Identify and resolve problematic tickets early, improving overall operations and customer satisfaction.
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Pre-integrated into your ENTIRE IT & HR ecosystem

24/7 Self resolution chatbot for end users

Self Service AI for end users.

Password Resets: Users can reset passwords without support.
Basic Troubleshooting: Resolve common tech problems with AI guidance.
Free up your engineers to focus on complex tasks, boosting productivity and service quality.
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Smart Agentic AI Bot
Customized Knowledge Management Solution

Custom AI knowledge management with tailored solution for MSP clients.

Centralize Knowledge: AI-powered knowledge base accessible to all.
Enhance Efficiency: Reduce time spent searching for information.
Improve Decisions: Leverage AI to recommend best practices.
Revolutionize MSP operations with advanced AI, delivering superior service and efficiency.
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Why Rezolve.ai Stands Out for MSP Needs

A modern full features ITSM built with AI features that help reduce your workload and make your agents more efficient. Benefits of AI without breaking a sweat.

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Improve Internal Operations

Improves Engineer Productivity & identify tickets in need of escalation. GenAI Middleware integrates with all of your data sources.

Deploy Chatbots for Your Customers

Integrated with ConnectWise Manage & ServiceNow, enable Teams as a channel for the end users you support.

Bots help reduce ticket count

GenAI trained to assist end users in self-resolving level-1 IT issues, freeing up your team to work on higher valuetasks.

MSP Feature

Cost Effective GenAI Solution

Offer your clients the ability to "upgrade" their chatbot experience to include HR and operational information.

Security and Compliance

Rezolve.ai ensures the highest levels of data security and information privacy. We comply with all major global data security standards to give you peace of mind.

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See Why Our Customers Love Us

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

SUNY
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"We are grateful to have found a solution that goes beyond the standard ticketing system and integrates as well with Microsoft Teams."

Nicholas Messer

Director of Client Services, UE
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"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

AC Transit
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"Our ITSM procedures flow over to 30 different departments in our company. Rezolve.ai was very generous in delivering a customized solution for us"

Lyle Florence

Sr. Manager, IT Support Ops, MyEyeDr
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GenAI Sidekick
to your support teams @
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Your GenAI Service Desk @ MS Teams
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Generative AI-powered ITSM for MSPs

Discover our tailored ITSM suite designed exclusively for Managed Service Providers (MSPs). Streamline your service delivery, enhance client satisfaction, and centralize controls with our all-in-one solution.
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"Unleash Efficiency and Innovation with Our Tailor-Made ITSM Suite. Elevate Service Delivery, Maximize Client Satisfaction..." - G2 User

Your All-in-One ITSM Suite for MSPs

GENERATIVE AI POWERED ITSM

Rezolve's ITSM solution provides comprehensive help desk and service desk capabilities, account management, asset management, remote controls, and advanced reporting, all in a multi-tenant architecture. Adapt to multiple clients' diverse needs by automating processes and customizing them.
Our Integrated ITSM provide unparalleled support to your team with a Generative AI-driven service desk.

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KNOWLEDGE BASE FOR MSPs

The generative AI powered MSPs from Rezolve boost your existing knowledge database or build a new one from scratch using simple templates and previous resolutions. It is helpful to record the dos and don'ts learned as they solve complex problems for future reference.

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MSP CHANGE MANAGEMENT

Our MSP is built with features suitable for organizational change management. Manage and plan the various stages of a change, review completed changes, create templates for preapproved and standard changes, notify the change advisory board (CAB), and more in MSP software.

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INTEGRATED ITSM SUITE DESIGNED FOR MSPs.

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Trusted By Top Brands

Spencer. M

T Specialist / Robotics Specialist

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."
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Jason.C
"Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future or Service Desk for IT and other departments."
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Brian. L
"The interface is intuitive and customizeable. The Rezolve.ai team have been very helpful with integration."
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Nate. R

IT Support Specialist

"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support."
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Chris. T
"I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback."
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Daniel. E
"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests."
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G2 User
Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.
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Brandon C
Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!. Everyday questions and problems that end-users have. Tier 1 support questions.
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Andrea. H
The support. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands
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Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
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Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
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JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
Marcus Chow

IT Lead, Patelco Credit Union

"Rezolve.ai is a Force Multiplier"
Gabe C

CTO

"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."
MICHAEL K. SMITH

Chief Information Officer

"Rezolve.ai is the future of Service Desk…."
JOSHUA O'BRIEN

Technology Manager

“Your product is everything I've ever dreamed of - You guys are on the forefront of help desk technology"
Spencer M.

IT Specialist/ Robotics Specialist

"High potential for automating many Helpdesk tasks"
G2 Icon
Rajeev K.

CEO

“Perfect employee self-service platform for organizations using MS Teams and Office 365"
G2 Icon

Most Feature Rich ITSM for MSPs

SLAs- Timely Ticket Solutions
Accelerate Resolutions with advanced knowledge base
Automated Billing and Boost ROI
Get connected to support teams
Get instant answers to "How do I " questions
Change Management