Elevate Employee Experience for Local and State Governments
Rezolve.ai is a modern MS Teams-based employee service desk that utilizes the power of artificial intelligence and automation to provide a seamless experience for local and state government, counties, municipalities, and other public sector organizations.
Enable employees to receive fast and accurate IT support within 10 seconds through a smart chatbot that can be accessed via MS Teams and Slack.
Create, update and inquire about tickets simply by having a conversation with the chatbot, that seamlessly integrates with MS Teams.
Receive real-time support and assistance from IT support teams via an ‘in-built’ live chat feature within MS Teams.
Provide employees with access to up-to-date IT information, with a smart feedback loop that continually improves the accuracy and relevance of the knowledge base.
Empower IT teams to send interactive notifications to employees via MS Teams, enabling them to quickly and easily take action on important IT tasks.
IT teams can create powerful automation workflows to streamline IT processes and reduce manual effort, enabling them to focus on higher-value activities.