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Your GenAI Service Desk @ MS Teams

Revolutionize Your Retail Operations with Modern Service Desk

Simplify your retail operations with Rezolve.ai Service Desk - an AI-powered, MS Teams integrated solution designed to reduce friction and improve employee experience.

Trusted by Top Brands

What users say about Rezolve.ai

"Awesome Software implementation methodology and support!"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

G2 User

IT Manager, Nonprofit

"Such a Great Product & Company"

Super helpful and such a smooth transition with the implementation. Very thoughtout and thorough!.Everyday questions and problems that end-users have. Tier 1 support questions.

Brandon C

Technology Services Support Assistant
Mid-Market(51-1000 emp.)

"Rezolve.ai will be the help desk of the future"

I have never in my 35 years of IT had a better experience implementing a new software product into an organization

Michael. S

CIO, University

"Great Onboarding Experience"

Rezolve.ai allows our staff to get help 24x7 365 days a year from any device. This can free up support staff for more in depth support.

Nate. R

IT Support Specialist
Mid-Market(51-1000 emp.)

"Attentive Customer Service, Great product"

Creating a unified "help desk" has helped us manage, track and analyze our help requests. Our staff can easily create request tickets or get the information they need from the system knowledge base.

G2 User

Mid-Market(51-1000 emp.)

"Prompt and Effective"

The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands

Andrea. H

Mid-Market(51-1000 emp.)

"Great product and great support"

I like that Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented.

Chris. T

Mid-Market(51-1000 emp.)

"Growing Managed IT Services company using Rezolve.ai for helpdesk tickets and chatbot."

Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides that we are fully supported.

Daniel. E

Small-Business(50 or fewer emp.)

"The Rezolve.ai Chatbot has been a gamechanger for our state Agency IT Support team"

Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues.

Sean. A

Enterprise(> 1000 emp.)

"Best Knowledge base and Help Desk service for Microsoft Teams"

Rezolve.ai has allowed us to put more self-serve tools in the hands of our 2000 users and has freed up our Service Desk team to resolve more difficult issues.

Nilson. Z

CIO

Enterprise(> 1000 emp.)

Boost ROI with Self-Service and Automation

Rezolve.ai's self-service and automation features help retail businesses increase efficiency, reduce errors and optimize resources, resulting in better ROI.

Streamline Operations with Integrations and Automation Studio

Rezolve.ai offers 1000+ out-of-the-box integrations and an automation studio that can streamline retail operations, help you save time, and improve accuracy.

Reduce Support Tickets with "Invisible" Ticketing System

AI Powered chatbot and smart ticketing system can handle common retail queries and issues, reducing the volume of support tickets and enabling faster resolution.

Stay Informed with Interactive Notifications

Interactive notifications within Microsoft Teams keep support agents informed, enabling faster response times and better employee service.

Resolve Issues Faster with Auto-Resolution

Rezolve.ai's AI-powered auto-resolution can help resolve up to 65% of retail issues, freeing up support agents to focus on more complex problems.

Personalized Access and Easy Onboarding

Personalized role-based access and easy onboarding process can help retail employees be more productive, enabling a better overall employee experience.

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