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Anyone with one or more of the following roles can be assigned to a Workspace.
Bot Admin
Bot Analyst
Chat Agent
Chat Agent Supervisor
Chat Agent Admin
What determines which Workspaces you can see?
A User Admin sets what Workspaces you have access to. If you feel you have been assigned to the incorrect Workspace or need access to additional Workspaces please contact them.
Access Designated Workspace
A user having workspace access can view the workspace dropdown next to the profile icon. This dropdown can also be used for toggling between the workspaces.
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