Help desk solutions from Rezolve.ai

The World’s most advanced Help desk Powered by Agentic AI

Rezolve.ai is agentic AI for your help desk — built to resolve issues autonomously, deflect tickets before they're raised, and give your IT team back the hours they actually need

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Agentic AI Help Desk That Resolves, Doesn't Just Respond

Stop touching every ticket. Rezolve.ai instantly categorizes incoming issues, gauges sentiment, and flags urgent risks. It resolves Tier 1 requests end-to-end—auto-summarizing context and drafting responses—so your team only handles what requires a human touch.

Fortune 50 Consumer Goods Company: Deployed to 120,000+ employees across 81 countries. Achieved autonomous IT & HR resolution in 23 languages with zero Tier 1 human intervention. ‍

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Full Ticket Intelligence — Every Step, Every Action, Every Decision

No more black boxes. Rezolve.ai logs every AI action, triggered automation, and escalation in one transparent timeline. Drill down into any interaction to see exactly what your AI did and why. 100% explainable by design.

Gesa Credit Union: Became the default IT support platform for 1,000+ employees, gaining total visibility into every interaction, knowledge gap, and resolution path.

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Automate Any Help Desk Workflow — Just Describe It in Plain English

Ditch the clunky flowchart builders. With our Conversational AI Flow Builder, simply describe your process in plain English. The AI builds and deploys it instantly. Password resets, access provisioning, onboarding—live in minutes. No developers required.

Black Angus Steakhouse: Slashed after-hours IT calls from 90% to 10% and cut daytime call dependency in half. Desktop automation eliminated their biggest IT bottlenecks across all locations

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Give Your Agents a Sidekick That Never Sleeps

Agentic AI Sidekick 3.0 lives directly inside your workflow. It instantly surfaces ticket history, drafts precise responses, flags critical issues, and auto-generates technician notes. Make your best agents faster and instantly level up your new hires.

Harkins Builders: Transformed IT support using their GenAI Sidekick, "Harvie." Delivered instant knowledge access and automated ticketing—without ripping and replacing a single existing system

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Real Teams. Transformed Help Desks. Results You Can Measure.

Diseñado para Trabajar con Tu Ecosistema

Se integra sin fricciones con tus soluciones de gestión del conocimiento, ITSM, soporte de RR. HH. y aplicaciones empresariales SaaS.

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The Help Desk Your Team Uses Today — Supercharged by Agentic AI

Rezolve.ai's Agentic Sidekick 3.0 goes beyond answering questions. Eight specialized AI agents — plus unlimited custom agents built in plain English — orchestrate end-to-end across your entire IT and HR stack. No tickets fall through the cracks. No Tier 1 request needs a human. Your team handles what only humans can.

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Lo Que Dicen Nuestros Clientes

Reconocidos por analistas. Galardonados. Con la confianza de las empresas líderes.

"El equipo de Rezolve.ai tiene una profunda experiencia para habilitar la IA en soluciones de propósito general, ya sea ajustando el LLM o asegurando la supervisión humana en el ciclo de retroalimentación. Es un proceso muy bien pensado por parte del equipo."

Bhavani Palukuri

VP de Datos y Arquitectura

Patelco CREDIT UNION

"A través del uso de nuestro chatbot de IA [Clover] y el chat en vivo, hemos podido llegar a los 77,000 clientes sin barreras de idioma ni tiempos de espera para hablar con un agente."

Jackie Dwyer

Directora de Parques y Comunidad

Dublin California

"Recientemente terminamos nuestra implementación de Rezolve.ai como base de conocimiento y automatización para nuestro departamento. Nuestro equipo encuentra que el chatbot es rápido y fácil para buscar procedimientos y documentación."

Efrem Richardson

Gerente de Sistemas de Información

City of Folsom

"Realmente disfrutamos trabajar con el equipo de Rezolve.ai durante el último año y medio. Este producto se ha vuelto verdaderamente revolucionario para nuestras operaciones de soporte de TI estudiantil."

Kyle Campanaro

Director de Tecnología de la Información

The State University of NY

"La experiencia técnica y el pensamiento innovador de Rezolve.ai nos ayudaron a superar desafíos e implementar una solución de vanguardia que superó nuestras expectativas."

Lyell Amora

Líder Senior de TI

AC Transit

"Rezolve.ai es muy fácil de usar. Ahora los empleados pueden abrir un ticket, consultar su estado y hacer preguntas. La dirección también está muy contenta con las aprobaciones dentro de MS Teams."

Tan Nguyen

Líder de Lugar de Trabajo Digital

HPE Aruba Networking

"Rezolve.ai ha demostrado su conocimiento en esta industria por la forma en que han trabajado a través de los retos de implementación."

Lane Terry

Supervisor de DevOps

F12.net

"Uno de los factores que nos llevó a Rezolve.ai fue la integración fluida con MS Teams. Nos cambiamos del formato anterior. Ahora nuestros usuarios pueden abrir tickets con solo un clic."

Justin Butler

Director de Información

The Minnesota Timberwolves

"El equipo de Rezolve es muy atento y minucioso al recopilar requisitos y revisar los flujos del usuario para asegurarse de que la solución que ofrecen sea exactamente lo que necesitamos."

Teri Carlson

Directora de Soporte al Cliente

Automatizaciones y ChatGPT Regulado para la empresa

“Pimos construir una solución utilizando la misma plataforma que proporciona Automatizaciones y un ChatGPT regulado para la empresa”.

Usuario verificado, Salud y Cuidado de la Salud (G2)

Gran producto y gran soporte

“Rezolve se está mejorando regularmente y el equipo de soporte siempre está muy interesado en nuestros comentarios. Es genial ver las mejoras que sugerimos que se implementen”.

Chris T.

Excepcional mesa de servicio de IA y excelente servicio al cliente

“Su equipo de lanzamiento ha sido excelente para prepararnos y estar listos para comenzar. Nuestros usuarios ya se sienten cómodos con Microsoft Teams, así que fue una obviedad traer la mesa de ayuda directamente al chat de Teams”.

Myra M.

¡Rezolve AI es un producto FANTÁSTICO!

“Rezolve es muy fácil de usar y la configuración es bastante sencilla. Los equipos de Rezolve te mantienen informado sobre todo lo que está pasando y te mantienen involucrado en todo el proceso de principio a fin”.

Josh M

Eficaz y rápido

"El soporte es de primera. Avanish ha hecho un gran trabajo escuchando nuestras inquietudes y encontrando soluciones rápido. Cada vez que tenemos una llamada con Rezolve siempre es una gran experiencia. ¡El equipo de soporte que nos asignaron es lo máximo! Estamos en muy buenas manos."

Andrea H.

Creciente empresa de Servicios Administrados de TI

"Rezolve.ai ha estado con nosotros en cada paso del camino, desde la incorporación inicial hasta las solicitudes constantes de nuevas funciones. El seguimiento continuo y los canales de comunicación con su equipo nos dan la tranquilidad de estar completamente respaldados."

Daniel E.

"Rezolve.ai team has deep expertise in how to enable AI for general purpose solutions, be it tweaking the LLM or ensuring human-in-the-loop for feedback. It is a very thought-through process by the team."

Bhavani Palukuri

VP, Data & Architecture

Patelco CREDIT UNION

"Through the use of our AI chatbot [Clover] and live chat, we have been able to reach all 77,000 customers without language barriers or them waiting on the phone to speak to an agent"

Jackie Dwyer

Director of Parks and Community

Dublin California

"We recently finished our implementation of Rezolve.ai as a knowledge and automation base for our department. Our team really finds the chatbot to be quick, easy to find procedures and documentation"

Efrem Richardson

Information Systems Manager

City of Folsom

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

Director of Information Technology

The State University of NY

"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

Sr. Information Technology Leader

AC Transit

"It [Rezolve.ai] is very easy to use. Now employees can submit a ticket, can get ticket status, and ask questions. Management is also very happy about the approvals with within MS Teams"

Tan Nguyen

Leader, Digital Workplace

HPE Aruba Networking

"Rezolve.ai has really shown their knowledge in this industry with the way they have worked through the unknowns of implementation."

Lane Terry

DevOps Supervisor

F12.net

"One of the things that lead us to Rezolve.ai was seamless integration with MS Teams. We moved away from the old format. Our users can now open tickets with just one icon click"

Justin Butler

Chief Information Officer

The Minnesota Timberwolves

"The Rezolve team is very responsive and thorough with collecting requirements and going through user journeys to ensure the solution they provide is what we need"

Teri Carlson

Director, Customer Support

Automations & Regulated ChatGPT for the company

"We were able to build a solution using the same platform that provides Automations & a regulated ChatGPT for the company."

Verified User in Hospital & Health Care

Great product and great support

"Rezolve is being regularly improved upon and the support team is always very interested in our feedback. It's great to see improvements that we suggest get implemented."

Chris T.

Exceptional AI Service Desk and Great Customer Service

"Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams, so it was a no brainer to bring the help desk directly into Teams chat."

Myra M.

Rezolve AI is a FANTASTIC Product!

"Rezolve is very easy to use and the setup is pretty straight forward. The teams at Rezolve keep you informed about everything that is going on and keep you engaged in the whole process from start to finish."

Josh M

Prompt and Effective

"The support. Avanish has done a great job at hearing us voice our concerns and promptly finding a solution. Anytime we get on a call with Rezolve we always find it being a great experience. The Rezolve support team we have assigned is GREAT! We are always in good hands."

Andrea H.

Growing Managed IT Services company

"Rezolve.ai has been with us every step of the way from initial onboarding and constant feature requests. Ongoing check-ins and communication channels with their team provides my team a sense of comfort that we are fully supported by the Rezolve Team."

Daniel E.