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Normally companies have to use different bots for different service teams.
The major difference between Rezolve’s Enterprise bot and the other bots is that Rezolve’s Enterprise bot can route tickets and the live agent transfers to the appropriate service team, based upon end-user selection while creating a ticket or during initiation of live chat.
Rezolve’s Enterprise bot offers support of all queries no matter the department (IT, HR, etc) seamlessly.
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