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REZOLVE.AI Help Center

Help Topics
Configure Ticket Hierarchy and Categorization

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5 New Ticketing Reports

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Agent Queue Administration in Teams app

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Attribute details in Tickets

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Approval Process Automation

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Configurable Email Template

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Printer Friendly Ticket View

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Google Drive Integration

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Ticketing Task Automation

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Unassigned Ticket Option

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Trainee View for Program Directors, Authors and Experts

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Ticketing Analytics Dashboard

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Trainee Grouping in Morsel | Rezolve.ai help center

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Bulk Close Tickets

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Adding Watchers on Tickets

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Canned responses for Live Chat

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Rezolve for Agents Teams App

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Assigning and Reassigning a Live Chat

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Live Chat Dashboard

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OAUTH support

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Workspace for Better Management

Introduction of the Workspace feature.

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Bulk Upload Users in User Management

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Bulk Import Trainees

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Chat Widget Improvements

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Improved User Role management using User Role Groups

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SLA Configuration for Ticketing System

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Live Chat: Re-assign Chat to different Queue

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Bot Triggers

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Approval Framework

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Agent Survey for Ticketing

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Multiple Note Types in Ticketing

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Task flow now with attachment option

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Send Untrained Utterance Report to Bot Analysts

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Rich text options for Notification

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Feature comparison with ServiceNow virtual assistant

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Additional status for a ticket

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Enterprise Rezolve bot

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Multi Department Bot

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Bot Customization for the Web Widget

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Rezolve.ai: Ticketing 2.0 UI

Read More
Configure Ticket Hierarchy and Categorization

Read More
5 New Ticketing Reports

Read More
Agent Queue Administration in Teams app

Read More
Attribute details in Tickets

Read More
Approval Process Automation

Read More
Configurable Email Template

Read More
Printer Friendly Ticket View

Read More
Google Drive Integration

Read More
Ticketing Task Automation

Read More
Unassigned Ticket Option

Read More
Trainee View for Program Directors, Authors and Experts

Read More
Ticketing Analytics Dashboard

Read More
Trainee Grouping in Morsel | Rezolve.ai help center

Read More
Bulk Close Tickets

Read More
Adding Watchers on Tickets

Read More
Canned responses for Live Chat

Read More
Rezolve for Agents Teams App

Read More
Assigning and Reassigning a Live Chat

Read More
Live Chat Dashboard

Read More
OAUTH support

Read More
Workspace for Better Management

Introduction of the Workspace feature.

Read More
Bulk Upload Users in User Management

Read More
Bulk Import Trainees

Read More
Chat Widget Improvements

Read More
Improved User Role management using User Role Groups

Read More
SLA Configuration for Ticketing System

Read More
Live Chat: Re-assign Chat to different Queue

Read More
Bot Triggers

Read More
Approval Framework

Read More
Agent Survey for Ticketing

Read More
Multiple Note Types in Ticketing

Read More
Task flow now with attachment option

Read More
Send Untrained Utterance Report to Bot Analysts

Read More
Rich text options for Notification

Read More
Feature comparison with ServiceNow virtual assistant

Read More
Additional status for a ticket

Read More
Enterprise Rezolve bot

Read More
Multi Department Bot

Read More
Bot Customization for the Web Widget

Read More
Rezolve.ai: Ticketing 2.0 UI

Read More
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