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REZOLVE.AI Help Center

Help Topics
Rezolve.ai Free Trial

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Setting up free trial for coworkers

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Getting Started as a User admin for Rezolve.ai

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Getting Started with Ticketing

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Getting Started with Virtual Agent Mgmt

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Getting Started with Live Chat

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Live Chat Settings & Queue Administration

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Managing Knowledge Base

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Admin Portal at a glance

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Ticketing Queue and Category Administration

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Notification Settings for Live Chat Agent

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Check Your Notification Settings in Live Chat

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Rezolve.ai in Slack Setup Process

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Updating Landing Message

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Configure Ticket Hierarchy and Categorization

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5 New Ticketing Reports

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Agent Queue Administration in Teams app

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Attribute details in Tickets

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Approval Process Automation

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Configurable Email Template

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Printer Friendly Ticket View

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Google Drive Integration

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Ticketing Task Automation

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Unassigned Ticket Option

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Trainee View for Program Directors, Authors and Experts

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Ticketing Analytics Dashboard

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Grouping of Trainees in Morsel

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Grouping of Trainees in Morsel

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Bulk Close Tickets

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Adding Watchers on Tickets

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Canned responses for Live Chat

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Rezolve for Agents Teams App

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Assigning and Reassigning a Live Chat

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Live Chat Dashboard

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OAUTH support

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Workspace for Better Management

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Bulk Upload Users in User Management

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Bulk Import Trainees

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Chat Widget Improvements

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Improved User Role management using User Role Groups

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SLA Configuration for Ticketing System

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Live Chat: Re-assign Chat to different Queue

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Bot Triggers

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Approval Framework

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Agent Survey for Ticketing

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Multiple Note Types in Ticketing

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Task flow now with attachment option

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Send Untrained Utterance Report to Bot Analysts

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Rich text options for Notification

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Feature comparison with ServiceNow virtual assistant

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Additional status for a ticket

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Enterprise Rezolve bot

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Multi Department Bot

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Bot Customization for the Web Widget

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Rezolve.ai: Ticketing 2.0 UI

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