Rich text options for Notification
![](https://cdn.prod.website-files.com/63e25be3f4b49456411df88b/63e55183f4392e7cd5fb5414_Blogs_Page.webp)
The text box for creating notification content is now replaced with a rich text editor. This new editor allows admins to add rich text (Bold, Italic, Heading) along with some media options like Images, Videos, and attachments.
To create a notification with rich text and media Bot admin can follow the below steps -
- Navigate to Virtual Agent Management > Notification
- Add the title and description (You can use rich text ad Media for this)
- Select Audience and schedule notification
![](https://primarycdn.blob.core.windows.net/dd6f4d3c-b6db-11ea-b527-97167778fcab-public/Notifications.png)
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