Rich text options for Notification
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The text box for creating notification content is now replaced with a rich text editor. This new editor allows admins to add rich text (Bold, Italic, Heading) along with some media options like Images, Videos, and attachments.
To create a notification with rich text and media Bot admin can follow the below steps -
- Navigate to Virtual Agent Management > Notification
- Add the title and description (You can use rich text ad Media for this)
- Select Audience and schedule notification
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