A Modern Service Desk Built from the Ground Up for AI Era
A full-featured, powerful service management platform built to reduce ticket volume and enhance agent productivity with in-built GenAI assistance.

Service Desk Features That Make Employee Support Exceptionally Good
Deliver instant support in Teams and Slack using AI to automate knowledge retrieval and workflows. Relieve your busy team with SideKick as your first level of IT and HR support.

Customized Service Catalogs for each service offering and each team with their own forms, workflows and more! Configured in minutes and ready to go.




Designed with essential ITIL best practices and pre-configured workflows. Incident, Request, Problem, and Change Management are up and running in no time.


The Service Catalog automatically connects to the bot, ensuring all offerings are available without any manual effort.




A user-friendly service portal that empowers users with intuitive, personalized, and comprehensive self-service capabilities, providing seamless access to IT support.

Pre-Integrated into your IT & HR Ecosystem
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Agent Assist harnesses Generative AI to summarize tickets, proofread agent notes, and create smart action plans—reducing complexity and accelerating ticket resolution. This empowers support agents to become true support superheroes.




Provide real-time support to users with a built-in live chat. Highly configurable to meet business needs, including operating hours, escalation paths, and more.

GenAI-assisted knowledge creation and AI-powered integration with existing content work together to deliver accurate information to users.




Transform SLA management with real-time monitoring, configurable notifications, and intelligent escalations. Go beyond traditional SLA with GenAI analytics that detect emotion and prevent escalations.


Reduce workload - not just manage it
Rezolve.ai is designed for self-service and automates 30%-70% of your tickets – giving your teams ample time for strategic and more valuable tasks.

Frictionless service across departments
Unlike traditional Service Desks that merely manage tickets, Rezolve.ai learns and improves over time. It solves more tickets automatically so you can watch your SLA performance and CSAT score getting better.

Improve service over time
Unlike traditional service desks that merely manage tickets, Rezolve.ai continuously learns and evolves. It automates ticket resolution, helping you improve SLA performance and boost CSAT scores.
Calculate your ROI with Rezolve.ai
Know your estimated savings and potential ROI with our Agentic SideKick 3.0 for IT and HR operations.

Security and Compliance
Rezolve.ai ensures the highest levels of data security and information privacy. We comply with all major global data security standards to give you peace of mind.



