MSP

Boost MSP Performance with Agentic SideKick 3.0

Rezolve.ai empowers Managed Service Providers (MSPs) with proven Generative AI (GenAI) tools to streamline operations, enhance customer support, and accelerate revenue growth. Achieve seamless interactions, faster resolutions, and increased productivity with the Agentic SideKick 3.0.

Step into the Future of MSP Operations with Agentic AI

Provide lightning-fast IT and HR support through Microsoft Teams and Slack with Agentic AI. Automate knowledge responses and workflows, offering relief to your support team by utilizing GenAI SideKick as the first level of IT and HR support.

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AI Chatbot for IT Engineers

Resolve issues faster with AI-powered chatbots:

Leverage ConnectWise: Quickly access ticket data for expedited resolutions.
Connect with SharePoint: Seamlessly access vendor processes and information.
Integrate IT Glue: Retrieve client-specific data in seconds.
AI Chatbot for Engineers
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AI-Driven Insights for Service Managers

Optimize service desk operations with AI-powered monitoring and scoring:

Clarity: Ensure clear communication with easy-to-understand reports.
Cadence & Empathy: Monitor interaction frequency and tone to boost satisfaction.
Root Cause: Ensure engineers focus on addressing core issues, not just symptoms.
Identify and resolve problematic tickets early, improving overall operations and customer satisfaction.

Pre-Integrated into your entire IT & HR Ecosystem

24/7 Self-Resolution Chatbot for End Users

Empower End Users with Lightning-Fast Support:

Password Resets: Enable users to reset passwords independently, without IT intervention.
Basic Troubleshooting: Resolve common tech issues with AI-powered guidance.
Free up engineers to focus on complex tasks, improving productivity and service quality.
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Customized Knowledge Management Solution

Tailored AI Knowledge Management for MSP Clients:

Centralize Knowledge: An AI-powered knowledge base accessible to all users.
Enhance Efficiency: Minimize time spent searching for critical information.
Improve Decisions: Leverage AI to recommend best practices and optimize workflows.
Revolutionize MSP operations with advanced AI, delivering superior service and efficiency.

Why Rezolve.ai Stands Out for MSP Needs?

A modern, full-featured ITSM platform powered by AI to reduce workload and enhance agent efficiency. Experience AI-driven benefits effortlessly.

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Improve Internal Operations

Boost engineer productivity by identifying tickets that require escalation. GenAI Middleware seamlessly integrates with all your data sources, ensuring efficient workflows and faster resolutions.

Deploy Chatbots for Your Customers

Seamlessly integrate with ConnectWise Manage and ServiceNow while enabling Microsoft Teams as a self-service channel for end-users.

Bots help reduce ticket count

GenAI is trained to assist end users in self-resolving level-1 IT issues, freeing up your team to focus on more complex tasks.

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Cost-Effective GenAI Solution

Enable your clients to enhance their chatbot experience by integrating HR and operational information—delivering additional value at no extra cost.

Security and Compliance

Rezolve.ai ensures the highest levels of data security and information privacy. We comply with all major global data security standards to give you peace of mind.

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See Why Our Customers Love Us

"We truly enjoyed working with team Rezolve.ai over the past year-and-a-half. This product has truly become revolutionary for our student IT support operations."

Kyle Campanaro

SUNY
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"We are grateful to have found a solution that goes beyond the standard ticketing system and integrates as well with Microsoft Teams."

Nicholas Messer

Director of Client Services, UE
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"Rezolve.ai's technical expertise and innovative thinking helped us navigate challenges and implement a cutting-edge solution that exceeded our expectations."

Lyell Amora

AC Transit
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"Our ITSM procedures flow over to 30 different departments in our company. Rezolve.ai was very generous in delivering a customized solution for us"

Lyle Florence

Sr. Manager, IT Support Ops, MyEyeDr
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