Help Topics
Getting Started
Setting up and Managing a Workspace for Live Chat
We will show you how to setup a Workspace to manage Live Chat access in the Admin Console.
Read MoreQuick Start Guide for Agents who will be taking Live Chats
In this guide we look at keep compents of the Live Chat functionality in Rezolve Live Chat for agents taking the chat.
Read MoreLive Chat Reports
Read MoreCheck Your Notification Settings in the Live Chat
Read MoreEnable Availability to take Chats
Read MoreAbout Live Chat and Live Chat Roles in Rezolve
Read MoreAccepting / Taking a Chat
Read MoreDisable Availability to take Chats
Read MoreDisconnecting User from Live Chat
Read MoreUsing Canned Responses
Read MoreUnderstanding the My Chats Screen
Read MoreAdd users to a Live Chat Queue
Read MoreAdd an agent to a Live Chat Queue
Read MoreRemove an agent from a Live Chat Queue
Read MoreAssigning a Chat to an Agent
Read MoreRe-assigning a Chat to a Different Agent
Read MoreMonitoring Live Chats
Read MoreReviewing Past Live Chats
Read MoreAbout Insights in Real-time dashboard
Read MoreCreating a Canned Response
Read MoreAbout Live Chat KPI dashboard
Read MoreModifying a Canned Response
Read MoreRemoving a Canned Response
Read MoreSetting up and Managing a Workspace for Live Chat
We will show you how to setup a Workspace to manage Live Chat access in the Admin Console.
Read MoreQuick Start Guide for Agents who will be taking Live Chats
In this guide we look at keep compents of the Live Chat functionality in Rezolve Live Chat for agents taking the chat.
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