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Help Topics

Getting Started

Virtual Agent Management

Live Chat Guide for Supervisors

User Management How To Guide

This guide shows you how to manage users in User Management.

Live Agent Quick Start Guide for Agents

In this guide we look at keep compents of the Live Chat functionality in Rezolve Live Chat for agents taking the chat.

Best Practices for Content Creation

Live Chat User Guide

Extended Ticketing Module User Guide

Virtual Agent, Ticketing, and Chat Quick Start Guide

Virtual Agent User Guide

Creating Task Flow Best Practices

Ticketing Module User Guide | Rezolve.ai Help Center

Enable Additional Attributes in Azure for Web Widgets

Guidelines for Creating Labels and Variants for KB Articles

Adding Bot in Teams App Locally

Azure AD Configuration to Restrict App Access

Azure Active Directory Single Sign On Configuration

Quick Guide on Assigning Roles and Queues

Prerequisite for Agent in Teams Instructions

Uploading Custom Bot in Teams Admin App

Rezolve.ai SignUp Process in Teams

Bot Customization in Teams

Guide to Service Now Integration

Guidance on Service Now Integration

Pinning the Bot in Teams for Everyone in your Org

Enabling Graph API Permissions for SharePoint List using SSO App

Enabling Graph API Permissions for additional Attributes in Teams using SSO App

Steps to embed iFrame in SharePoint

Getting to Know Rezolve Ticketing 2.0 UI

In this guide, we will look at the Ticketing 2.0 interface