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REZOLVE.AI Help Center

Help Topics
Rezolve.ai Free Trial

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Setting up free trial for coworkers

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Getting Started as a User admin for Rezolve.ai

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Getting Started with Ticketing

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Getting Started with Virtual Agent Mgmt

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Getting Started with Live Chat

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Live Chat Settings & Queue Administration

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Managing Knowledge Base

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Admin Portal at a glance

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Ticketing Queue and Category Administration

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Notification Settings for Live Chat Agent

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Check Your Notification Settings in Live Chat

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Rezolve.ai in Slack Setup Process

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Updating Landing Message

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Guidelines for Creating Labels and Variants

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Finding a Specific SmallTalk

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Deleting SmallTalk Dialogues

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Editing SmallTalk Dialogues

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Adding SmallTalk Utterances Variants

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Creating SmallTalk

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Delete Question Variants

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Training Failed Utterances

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Reviewing Chats

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Publishing to Live Environment

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Removing Hierarchical and Simple Tags from a Knowledge Article

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Editing Complex Dialogue (Task) Utterance Variants

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Failed Utterances

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Reports in Virtual Agent Management

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Removing Pictures from a Knowledge Article

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Removing Videos from a Knowledge Article

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Removing Hyperlinks from a Knowledge Article

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Modifying Metadata and Simple Tags associated with a Knowledge Article

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Finding a Specific Simple Q&A Dialogue

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Deleting a Q&A Dialogue

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Adding Utterance Variants to Complex Dialogue (Task)

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Searching Manage Q&A using Keywords or Phrases

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Adding Utterance Variants Complex Dialogue (Task)

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Searching Manage Q&A using the Tag Filter

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Using Other Filters in Manage Q&A

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About Manage Task

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About Failed Utterances

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Search Using Filters in Small Talk

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Search Small Talk using Keywords or Phrases

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About Manage SmallTalk

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Deleting a Generic Task from a Manage Q&A Dialogue

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Adding to an Existing Q&A

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Adding to a New Q&A

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Finding a Specific Complex Dialogue

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Using Generic Task

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Multi-step Answers

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Creating a Multi-Step Answer

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Adding Simple Dialogue Utterance Variants

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Adding an Attachment to a Response

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Adding Hierarchical and Simple Tags

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Adding a Video to a Response

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Adding a Picture to a Response

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About Manage Q&A

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Creating the Simple Tag Metadata

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Image Ratio for Responses/Answers in Teams

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Changing bot Landing Message or closing response

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