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Deleting SmallTalk Dialogues

To delete a Small Talk

1. Click on Knowledge Mgmt in the navigation pane on the left of your console   

2. Click on Manage SmallTalk in the navigation pane on the left of your console   

3. Find the specific phrase and response you would like to Edit   

4. Click on the X in a red circle  

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Deleting SmallTalk Dialogues

To delete a Small Talk

1. Click on Knowledge Mgmt in the navigation pane on the left of your console   

2. Click on Manage SmallTalk in the navigation pane on the left of your console   

3. Find the specific phrase and response you would like to Edit   

4. Click on the X in a red circle  

Image
Download Document
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