Adding a Video to a Response
![](https://cdn.prod.website-files.com/63e25be3f4b49456411df88b/63e55183f4392e7cd5fb5414_Blogs_Page.webp)
When adding a video make sure the video file is:
- No more than 10 MB
- MP4 format
From PC
To add a video from a PC to your dialogue:
1. Place the cursor on the line you would like the video
2. Click the Video Upload button
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/6405bd6fa4181a7207a69a87_Adding-a-Video.png)
3. Select the source of your video, “File Upload”
- To upload a video saved on your computer, make sure the “File Upload” option is selected. (Has a blue line under it)
![](https://primarycdn.blob.core.windows.net/dd6f4d3c-b6db-11ea-b527-97167778fcab-public/Adding-a-Video2.png)
4. Add the video to be added
- This can be done by click on the gray upload box
Important Note: Filename of images should not contain periods, dashes or underscores to avoid issues.
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/6405bd6fa4181a0153a69a88_Adding-a-Video3.png)
5. The file will start uploading and will return you to the text editor screen when complete
From URL
To add a video from a URL to your dialogue:
1. Place the cursor on the line you would like the image
2. Click the Video Upload button in the toolbar
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/6405bd6fa4181ab295a69a89_Adding-a-Video4.png)
3. Select the source of your video, “URL”
- To upload a video from a URL, make sure the “URL” option is selected. (Has a blue line under it)
![](https://primarycdn.blob.core.windows.net/dd6f4d3c-b6db-11ea-b527-97167778fcab-public/Adding-a-Video5.png)
4. Add the URL of the video to be added
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/6405bd6fa4181af41ea69a86_Adding-a-Video6.png)
5. Click Add