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In Manage Tasks, it is now possible to upload a pdf, jpg or direct URL of a file, so it can be associated with a Task flow. This will give admins the ability to:
Verify if the bot is responding as outlined in the attached file
Access the attached file to have a basis to make edits when there is a need to make changes.
An additional enhancement to Manage Task, information on Ticketing Queue/Category/Subcategory Assignment (if applicable) is now part of the Task information.
Note: This is currently enabled for Asc Admin role.
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