Modifying an Existing Dialogue
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To change any of the dialogues you have created:
1. Click on Knowledge Mgmt in the navigation pane on the left of your console
2. Click on Manage Q&Ain the navigation pane on the left of your console
3. Find the specific dialogue you would like to Edit
4. Click on the icon that looks like a pencil, too open the Text Editor and make changes.
5. When done making changes, click Update
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