Ticketing 2.0 Creating a Requester or Watcher manually
![](https://cdn.prod.website-files.com/63e25be3f4b49456411df88b/63e55183f4392e7cd5fb5414_Blogs_Page.webp)
If a requestor or watcher is not showing in their respective list, you can manually create.
Create a Requester
1. On the ticket that the requestor is missing, click + Add Requestor
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c824f74f1f2b763191b816_Screen%20Shot%202023-07-31%20at%203.17.30%20PM.webp)
2. Fill out the person’s Email, First Name, and Last Name
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c825221753c27e93e2a5bc_Screen%20Shot%202023-07-31%20at%203.18.10%20PM.webp)
3. Click Save
Create a Watcher
1. On the ticket that the requestor is missing, click + Add Watchers
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c82595d12acbbdd9c0e378_Screen%20Shot%202023-07-31%20at%203.19.52%20PM.webp)
2. Fill out the person’s Email, First Name, Last Name and if to add them to Watcher To or CC List
![](https://cdn.prod.website-files.com/63e3bd1943813b219ca26303/64c8259dfffce204d8052cbf_Screen%20Shot%202023-07-31%20at%203.19.55%20PM.webp)
3. Click Save
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.