Your AI Service Desk @ MS Teams

Boost Productivity with Automated Notifications

Stay on Top of Your IT Needs with Smart Notifications. Keep your team in the loop with automatic updates on policies, tickets, etc. anywhere and anytime.

Instant Notifications: Stay on Top of Your Support Requests

Get notified immediately when a new ticket is created or updated, so you can address it promptly.

Rezolve.ai's IT Service Desk sends instant notifications directly to your MS Teams account, ensuring that you never miss a critical request.

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Scheduled Notifications: Keep Everyone Informed

Schedule notifications for upcoming maintenance, outages, or other planned events, so your employees can prepare in advance.

Rezolve.ai's IT Service Desk makes it easy to create and send notifications ahead of time, ensuring that everyone is informed and ready.

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Automated Notifications: Save Time and Streamline Workflows

Set up automated notifications for common issues or specific ticket types, so your support agents can focus on more complex tasks.

Rezolve.ai's IT Service Desk automates the notification process, reducing manual effort and allowing your team to be more efficient.

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Real-Time Collaboration: Work Together to Solve Problems

Collaborate with your team members in real-time to resolve support requests quickly and efficiently.

Rezolve.ai's IT Service Desk enables seamless collaboration within MS Teams, so you can work together on tickets without switching between different tools.

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Most Feature Rich IT Service Desk

Smart Chatbot in Teams and Slack

Enable employees to receive fast and accurate IT support within 10 seconds through a smart chatbot that can be accessed via MS Teams and Slack.

‘Invisible’ Ticketing
System

Create, update and inquire about tickets simply by having a conversation with the chatbot, that seamlessly integrates with MS Teams.

‘In-built’ Live Chat in MS Teams

Receive real-time support and assistance from IT support teams via an ‘in-built’ live chat feature within MS Teams.

“Twitter-Age” Knowledge Management

Provide employees with access to up-to-date IT information, with a smart feedback loop that continually improves the accuracy and relevance of the knowledge base.

Interactive Notifications Via MS Teams

Empower IT teams to send interactive notifications to employees via MS Teams, enabling them to quickly and easily take action on important IT tasks.

No Code Automation
Studio

IT teams can create powerful automation workflows to streamline IT processes and reduce manual effort, enabling them to focus on higher-value activities.