GenAI Sidekick
to your support teams @
Microsoft team logo
Your GenAI Service Desk @ MS Teams
Microsoft team logo

Transform your IT Support with AI-Powered Ticketing

No More Hassle, No More Chaos. Experience Faster Resolutions, Better Organization and Happier Employees & Support Agents
Streamline Ticketing and Triaging in MS Teams

Effortlessly create, update, and track tickets within MS Teams using our AI-powered ticketing system. No more juggling between multiple platforms and tools, resulting in increased efficiency and productivity for support agents.

Reduce Ticket Volume and Boost ROI

Our automation studio helps you automate routine tasks, leading to a significant reduction in ticket volume. You can achieve better ROI with fewer resources spent on support tasks, allowing you to focus on strategic projects and goals.

AI-Powered Ticketing for Faster Issue Resolution

With our integrated AI-powered ticketing system, support agents can quickly triage and resolve issues within MS Teams. Auto resolution of up to 65% of issues frees up valuable time for support agents to focus on more complex issues.

Improve Employee Satisfaction with Seamless MS Teams Integration

Our ticketing system is integrated within MS Teams, enabling employees to raise and track support tickets without having to switch to another tool. This leads to a better employee experience, as they can stay within the familiar MS Teams interface.
 

Gain Actionable Insights with Advanced Analytics

Our ticketing system provides detailed analytics and reporting, enabling you to identify trends, track KPIs, and gain insights into the overall performance of your IT service desk. This data can be used to optimize processes and improve the quality of support services.

Streamline Ticketing and Triaging in MS Teams

Effortlessly create, update, and track tickets within MS Teams using our AI-powered ticketing system. No more juggling between multiple platforms and tools, resulting in increased efficiency and productivity for support agents.

Book a Meeting
Reduce Ticket Volume and Boost ROI

Our automation studio helps you automate routine tasks, leading to a significant reduction in ticket volume. You can achieve better ROI with fewer resources spent on support tasks, allowing you to focus on strategic projects and goals.

Book a Meeting
AI-Powered Ticketing for Faster Issue Resolution

With our integrated AI-powered ticketing system, support agents can quickly triage and resolve issues within MS Teams. Auto resolution of up to 65% of issues frees up valuable time for support agents to focus on more complex issues.

Book a Meeting
Improve Employee Satisfaction with Seamless MS Teams Integration

Our ticketing system is integrated within MS Teams, enabling employees to raise and track support tickets without having to switch to another tool. This leads to a better employee experience, as they can stay within the familiar MS Teams interface.
 

Book a Meeting
Gain Actionable Insights with Advanced Analytics

Our ticketing system provides detailed analytics and reporting, enabling you to identify trends, track KPIs, and gain insights into the overall performance of your IT service desk. This data can be used to optimize processes and improve the quality of support services.

Book a Meeting

Enhancing IT Support: GenAI SideKick for Support Heroes

GenAI enabled AITSM
Elevate your IT support to superhero status with AI-driven solutions. Empower your teams to resolve complex issues with unprecedented speed and accuracy, enhancing overall productivity.
Out-of-the-box integrations with 150+ Enterprise Software
Seamlessly connect with a vast array of enterprise tools. Experience effortless integration that simplifies workflows and boosts efficiency across departments.
Personalized Role-Based End-User Experience
Enjoy a tailored support experience that understands your unique role and needs. Get relevant solutions and information, enhancing your day-to-day work life.
Innovative Employee Engagement Tools
Engage and empower your workforce with tools that enhance collaboration and communication, driving a more connected and productive workplace culture.
GenAI Sidekick note creator
Transform the way you document IT interactions. Let our GenAI SideKick take care of note-taking, freeing up more time for meaningful support and innovation.
GenAI Sidekick for Support Teams
Support teams gain an intelligent ally in managing IT tasks. Our GenAI SideKick helps streamline processes, offering smarter, faster ways to tackle IT challenges.