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Smart Ticket Creation
Notifications within MS Teams
Knowledge Base
Automate Email List
Automated Password Reset
Instant Software Provision
Change Management
Your AI Service Desk @ MS Teams
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Unleash the Power of ChatGPT Powered Knowledge Base

Get Instant and Personalized Answers from Our AI-Powered Knowledge Base Powered by ChatGPT

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Smart and ChatGPT-Powered Knowledge Base

Empower your support agents with a smart and AI-powered knowledgebase that learns from historical data and improves over time.

With Rezolve.ai, your IT team can train the knowledgebase using ChatGPT to ensure that it contains the most relevant and up-to-date information. This means faster issue resolution times and happier employees.

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Self-Service Capabilities

Give your employees the power to solve their own IT issues with Rezolve.ai's self-service capabilities, directly within MS Teams, making it easy for employees to search for solutions and submit requests without leaving the platform they're already using.

The AI-powered knowledgebase offers intuitive search functionality and personalized suggestions, so employees can quickly find the answers they need without the need for manual assistance.

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Improved Knowledge Sharing and Collaboration

Facilitate knowledge sharing and collaboration among support agents with Rezolve.ai's AI-powered knowledgebase.

The knowledgebase can be updated and improved in real-time, allowing agents to share insights and best practices with their colleagues and providing a more collaborative and effective support environment.

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Personalized Self-Service for Employees

Provide your employees with a personalized self-service experience that's tailored to their specific needs.

Rezolve.ai uses AI to suggest relevant articles and solutions to employees based on their search queries and browsing history. This means employees can quickly find the information they need to solve their own issues, freeing up support agents to focus on more complex tasks.

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Data-Driven Insights for IT Managers

Gain valuable insights into your IT support operations with Rezolve.ai's data-driven reporting and analytics. Track key metrics most asked questions, response times, and resolution rates to identify trends and areas for improvement. Use this information to optimize your support processes and ensure that your team is providing the best possible service to employees. 

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Most Feature Rich IT Service Desk

Smart Chatbot in Teams and Slack
Enable employees to receive fast and accurate IT support within 10 seconds through a smart chatbot that can be accessed via MS Teams and Slack.
‘Invisible’ Ticketing
System
Create, update and inquire about tickets simply by having a conversation with the chatbot, that seamlessly integrates with MS Teams.
‘In-built’ Live Chat in MS Teams
Receive real-time support and assistance from IT support teams via an ‘in-built’ live chat feature within MS Teams.
“Twitter-Age” Knowledge Management
Provide employees with access to up-to-date IT information, with a smart feedback loop that continually improves the accuracy and relevance of the knowledge base.
Interactive Notifications Via MS Teams
Empower IT teams to send interactive notifications to employees via MS Teams, enabling them to quickly and easily take action on important IT tasks.
No Code Automation
Studio
IT teams can create powerful automation workflows to streamline IT processes and reduce manual effort, enabling them to focus on higher-value activities.