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Your GenAI Service Desk @ MS Teams
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Unleash the Power of ChatGPT Powered Knowledge Base

Get Instant and Personalized Answers from Our AI-Powered Knowledge Base Powered by ChatGPT
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Smart and ChatGPT-Powered Knowledge Base

Empower your support agents with a smart and AI-powered knowledgebase that learns from historical data and improves over time.

With, your IT team can train the knowledgebase using ChatGPT to ensure that it contains the most relevant and up-to-date information. This means faster issue resolution times and happier employees.

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Self-Service Capabilities

Give your employees the power to solve their own IT issues with's self-service capabilities, directly within MS Teams, making it easy for employees to search for solutions and submit requests without leaving the platform they're already using.

The AI-powered knowledgebase offers intuitive search functionality and personalized suggestions, so employees can quickly find the answers they need without the need for manual assistance.

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Improved Knowledge Sharing and Collaboration

Facilitate knowledge sharing and collaboration among support agents with's AI-powered knowledgebase.

The knowledgebase can be updated and improved in real-time, allowing agents to share insights and best practices with their colleagues and providing a more collaborative and effective support environment.

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Personalized Self-Service for Employees

Provide your employees with a personalized self-service experience that's tailored to their specific needs. uses AI to suggest relevant articles and solutions to employees based on their search queries and browsing history. This means employees can quickly find the information they need to solve their own issues, freeing up support agents to focus on more complex tasks.

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Data-Driven Insights for IT Managers

Gain valuable insights into your IT support operations with's data-driven reporting and analytics. Track key metrics most asked questions, response times, and resolution rates to identify trends and areas for improvement. Use this information to optimize your support processes and ensure that your team is providing the best possible service to employees. 

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Enhancing IT Support: GenAI SideKick for Support Heroes

GenAI enabled AITSM
Elevate your IT support to superhero status with AI-driven solutions. Empower your teams to resolve complex issues with unprecedented speed and accuracy, enhancing overall productivity.
Out-of-the-box integrations with 150+ Enterprise Software
Seamlessly connect with a vast array of enterprise tools. Experience effortless integration that simplifies workflows and boosts efficiency across departments.
Personalized Role-Based End-User Experience
Enjoy a tailored support experience that understands your unique role and needs. Get relevant solutions and information, enhancing your day-to-day work life.
Innovative Employee Engagement Tools
Engage and empower your workforce with tools that enhance collaboration and communication, driving a more connected and productive workplace culture.
GenAI Sidekick note creator
Transform the way you document IT interactions. Let our GenAI SideKick take care of note-taking, freeing up more time for meaningful support and innovation.
GenAI Sidekick for Support Teams
Support teams gain an intelligent ally in managing IT tasks. Our GenAI SideKick helps streamline processes, offering smarter, faster ways to tackle IT challenges.