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Thursday, April 9, 2020
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Agenda
This webinar will focus on the benefits and challenges of auto-resolution in employee support and service desks. Attendees will learn how automation technology can be utilized to reduce workload and improve response times. We will also discuss the latest advancements in machine learning and natural language processing. By attending this webinar, you will gain insights on how auto-resolution can help improve support desk performance and employee satisfaction.
Speakers
Manish Sharma
C.O.O., Rezolve.ai
Julie Mohr
Featured Speaker: Senior Analyst, Forrester
Michael Smith
C.I.O., University of Evansville
Joshua O'Brien
Technical Lead
Tracy Vo
Head of Client Solutions
Manish Sharma
C.O.O., Rezolve.ai
Agenda
This webinar will focus on the benefits and challenges of auto-resolution in employee support and service desks. Attendees will learn how automation technology can be utilized to reduce workload and improve response times. We will also discuss the latest advancements in machine learning and natural language processing. By attending this webinar, you will gain insights on how auto-resolution can help improve support desk performance and employee satisfaction.