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Practical sessions on agentic AI for IT & HR service delivery: join live, or catch the recordings.

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The Magic of Claude + ITSM45 min
On-demand

The Magic of Claude + ITSM

See what happens when Claude can build, test, automate, orchestrate, and configure ITSM through natural language. With Saurabh Kumar and Andrew Richardson.

Oct 22, 2026 · Saurabh Kumar · Andrew Richardson
30 min
On-demand

HR Service Delivery in 2026: What Changed, What Works, What Comes Next

Live session: what has actually changed in HR Service Delivery over the last year, what HR teams can use today, and what leaders should prepare for next. Thirty minutes with Manish Sharma and Robert O'Brien.

Sep 24, 2026 · Manish Sharma · Robert O'Brien
Where Your AI and Cloud Spend Actually Goes30 min
On-demand

Where Your AI and Cloud Spend Actually Goes

Cost sitting next to usage in one view, across AI providers, cloud resources and SaaS licenses.

Aug 27, 2026 · Saurabh Kumar · Joshua O'Brien
Atlassian Changes How It Uses Your Jira and Confluence Data15 min
On-demand

Atlassian Changes How It Uses Your Jira and Confluence Data

Jul 22, 2026 · Robert O'Brien · Joshua O'Brien · Saurabh Kumar
The ServiceNow alternative built for the agentic era60 min
On-demand

The ServiceNow alternative built for the agentic era

Jul 14, 2026 · Robert O'Brien · Manish Sharma · Joshua O'Brien
From IVR Menus to Real Conversations: Voice Support Built for Employees30 min
On-demand

From IVR Menus to Real Conversations: Voice Support Built for Employees

Apr 29, 2026 · Saurabh Kumar · Joshua O'Brien · Robert O'Brien
If You Can Think It, You Can Automate It.30 min
On-demand

If You Can Think It, You Can Automate It.

Apr 13, 2026 · Manish Sharma · Andrew Richardson · Robert O'Brien
Agentic Workforce for IT, HR and Shared Services30 min
On-demand

Agentic Workforce for IT, HR and Shared Services

Mar 30, 2026 · Chris Martin · Robert O'Brien
Agentic AI for Shared Services: From Promise to Practice30 min
On-demand

Agentic AI for Shared Services: From Promise to Practice

Oct 29, 2025 · Joshua O'Brien
Voice-First Help Desk: Smarter Ticketing Without the Wait30 min
On-demand

Voice-First Help Desk: Smarter Ticketing Without the Wait

Oct 13, 2025 · Saurabh Kumar
Why Enterprise Search Fails (and How Agentic AI Solves It)30 min
On-demand

Why Enterprise Search Fails (and How Agentic AI Solves It)

Sep 17, 2025 · Saurabh Kumar
How Agentic AI Is Changing the Role of the IT Technician30 min
On-demand

How Agentic AI Is Changing the Role of the IT Technician

Sep 3, 2025 · Chris Martin
HR Meets Agentic AI: Supporting Employees Without a Queue30 min
On-demand

HR Meets Agentic AI: Supporting Employees Without a Queue

Aug 20, 2025 · Saurabh Kumar
The Power of Explainability: Building Trust in Agentic AI-Powered Support Overview30 min
On-demand

The Power of Explainability: Building Trust in Agentic AI-Powered Support Overview

Aug 6, 2025 · Joshua O'Brien · Josh Carrero
Modernizing MSP Operations with Agentic AI30 min
On-demand

Modernizing MSP Operations with Agentic AI

Jun 30, 2025 · Matt Ruck · Manish Sharma
Evaluating the Shift from Legacy ITSM: What IT Leaders Need to Know Before Making the Move30 min
On-demand

Evaluating the Shift from Legacy ITSM: What IT Leaders Need to Know Before Making the Move

Jun 24, 2025 · Manish Sharma
Rezolve.ai Demo Day: Agentic AI for Enterprise IT Support60 min
On-demand

Rezolve.ai Demo Day: Agentic AI for Enterprise IT Support

Apr 8, 2025 · Manish Sharma
Unlock Your Service Desk's Potential with GenAI-Powered Quick Value Assessment60 min
On-demand

Unlock Your Service Desk's Potential with GenAI-Powered Quick Value Assessment

Aug 28, 2024 · Manish Sharma
Unleashing Human Potential: AI Strategies for Future-Ready HR60 min
On-demand

Unleashing Human Potential: AI Strategies for Future-Ready HR

Aug 21, 2024 · Steve Goldberg · Hari Abburi · Saurabh Kumar · Pinak Dash
Integrating AI in Local Government and City Services: Enhancing Citizen and Employee Experiences60 min
On-demand

Integrating AI in Local Government and City Services: Enhancing Citizen and Employee Experiences

Jul 22, 2024 · Saurabh Kumar · Jackie Dwyer · Efrem Richardson
Digital Transformation: Mid-Size Enterprises Competing in the Big League60 min
On-demand

Digital Transformation: Mid-Size Enterprises Competing in the Big League

Jul 10, 2024 · Manish Sharma · Janelle Nero · Ahad
Revolutionizing Employee Support in Healthcare Industry60 min
On-demand

Revolutionizing Employee Support in Healthcare Industry

Jun 26, 2024 · Chris Lawrence · Manish Sharma · Lyle Florence
Embracing Change: The Mindset Shift for HR in the Age of GenAI60 min
On-demand

Embracing Change: The Mindset Shift for HR in the Age of GenAI

Jun 11, 2024 · Manish Sharma · Betsy Summers
Enhancing Operational Efficiency Through AI and Automation60 min
On-demand

Enhancing Operational Efficiency Through AI and Automation

May 27, 2024 · Manish Sharma · Andre Heard · Constance Mayaki
A Digital Campus: Student Success and GenAI45 min
On-demand

A Digital Campus: Student Success and GenAI

Mar 18, 2024 · Saurabh Kumar · Kyles
GenAI and the Service Desk:  What does this mean for you?60 min
On-demand

GenAI and the Service Desk: What does this mean for you?

Feb 6, 2024 · Manish Sharma · Will McKeon-White · Ahsan Baig
GenAI and Employee support: A changing landscape
On-demand

GenAI and Employee support: A changing landscape

Oct 11, 2023 · Manish Sharma
OpenAI Integrated Service Desk: Where We Are & What the Future Holds
On-demand

OpenAI Integrated Service Desk: Where We Are & What the Future Holds

May 29, 2023 · Manish Sharma · Tracy Vo · Joshua O'Brien
Rezolve.ai's Studio Lounge Interview At #2023 CULytics Summit
On-demand

Rezolve.ai's Studio Lounge Interview At #2023 CULytics Summit

May 10, 2023 · Manish Sharma
AI-powered Automation for Jira IT Helpdesk
On-demand

AI-powered Automation for Jira IT Helpdesk

Mar 23, 2022 · Manish Sharma
Effective Enterprise Knowledge Management Using AI
On-demand

Effective Enterprise Knowledge Management Using AI

Feb 9, 2022 · Manish Sharma
Engaging Employees in a "Work-From-Anywhere" Context
On-demand

Engaging Employees in a "Work-From-Anywhere" Context

Jan 26, 2022 · Manish Sharma
Managing Service Desk in Resource Deficit Environment
On-demand

Managing Service Desk in Resource Deficit Environment

Sep 14, 2021 · Manish Sharma
Rezolve.ai for HR - Interview with SHRM Labs
On-demand

Rezolve.ai for HR - Interview with SHRM Labs

Aug 24, 2021 · Manish Sharma
Microlearning and MS Teams
On-demand

Microlearning and MS Teams

Aug 11, 2021 · Manish Sharma
AI Based Architecture for Service Desk and Employee Support
On-demand

AI Based Architecture for Service Desk and Employee Support

Aug 10, 2021 · Manish Sharma
Automated Employee Support using MS Teams
On-demand

Automated Employee Support using MS Teams

Jul 20, 2021 · Manish Sharma
Micro-Learning on MS Teams: Concept to Reality
On-demand

Micro-Learning on MS Teams: Concept to Reality

May 11, 2021 · Manish Sharma
Getting Ready For Fall Session: Digitization, Automation and AI
On-demand

Getting Ready For Fall Session: Digitization, Automation and AI

May 4, 2021 · Manish Sharma
Local Government At The Digital Crossroads - Which Turn To Take
On-demand

Local Government At The Digital Crossroads - Which Turn To Take

Mar 31, 2021 · Manish Sharma
The Future of Higher Education: Beyond Digital Challenges | Rezolve.ai Webinars
On-demand

The Future of Higher Education: Beyond Digital Challenges | Rezolve.ai Webinars

Mar 18, 2021 · Manish Sharma · Joshua O'Brien
Stitching Together a Seamless Digital Employee Experience
On-demand

Stitching Together a Seamless Digital Employee Experience

Mar 10, 2021 · Manish Sharma
Leapfrogging Employee Support and Productivity
On-demand

Leapfrogging Employee Support and Productivity

Feb 24, 2021 · Manish Sharma
Top 5 trends for Service Desk in 2021
On-demand

Top 5 trends for Service Desk in 2021

Jan 20, 2021 · Manish Sharma
KPIs for a Chatbot driven Service Desk
On-demand

KPIs for a Chatbot driven Service Desk

Nov 17, 2020 · Manish Sharma
Auto-resolution in 15 seconds or less
On-demand

Auto-resolution in 15 seconds or less

Apr 8, 2020 · Manish Sharma
Leveraging AI Automation within the Credit Union Space
On-demand

Leveraging AI Automation within the Credit Union Space

Jun 11, 2019 · Manish Sharma
100 Years of Knowledge in 39 Seconds
On-demand

100 Years of Knowledge in 39 Seconds

May 29, 2019 · Manish Sharma

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